Start Up problems

midair723 · 06-01-2008, 02:57 PM

Hi everybody,

I have recently noticed start up/ shut down problems. I am running Vista Home Premium. When I tried to shut down for the past couple of days instead of shutting down windows would just restart, so I would have to shut it down by holding the power button down. Well when I went to start it today it will get past the initial loading sequence (Checking memory, Drives...etc) but then it stops and there is a blank screen. When I try to navigate through the boot menu my keyboard will not work, but I can navigate through the bios.

Anybody have an ideas to what is going on? I also installed updates last night so I don't know if that had anything to do with it.

Thank you.

dai · 06-01-2008, 04:46 PM

shutting down using the case button corrupts the hard drive
the restarting sounds like a bios misconfiguration
boot from the vista dvd and on the bottom left of the install screen
click on repair option
once you get back in run
chkdsk f/ /r
note down your bios settings so you know what to reoptimise to
then reset the cmos and see if the reboot is gone

midair723 · 06-01-2008, 06:47 PM

When I try to boot the vista from cd/dvd it goes to the screen that ask if i want to boot windows in safe mode...but i cannot navigate the options, so it trys to boot normally but the previous problem occurs.

dai · 06-01-2008, 07:40 PM

have you set the bios to boot from cd first

midair723 · 06-02-2008, 05:55 PM

Yes I have. I feel like there is nothing I can do because I cant get into windows.

dai · 06-02-2008, 08:43 PM

is your disk a retail disk or a restore disk that came with the computer

midair723 · 06-03-2008, 06:23 AM

OEM off Ebay

dai · 06-03-2008, 10:06 AM

reset the cmos and reset it after to boot from cd first and see if it then picks it up
if not check the disk on another computer to make sure the disk is bootable
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
replace the battery
put the side on
replug in the power lead
boot the computer

06-01-2008, 02:57 PM	#1 (permalink)
midair723 Registered User Join Date: Jun 2008 Posts: 4 OS: Vista	Start Up problems Hi everybody, I have recently noticed start up/ shut down problems. I am running Vista Home Premium. When I tried to shut down for the past couple of days instead of shutting down windows would just restart, so I would have to shut it down by holding the power button down. Well when I went to start it today it will get past the initial loading sequence (Checking memory, Drives...etc) but then it stops and there is a blank screen. When I try to navigate through the boot menu my keyboard will not work, but I can navigate through the bios. Anybody have an ideas to what is going on? I also installed updates last night so I don't know if that had anything to do with it. Thank you.

06-01-2008, 04:46 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 41,784 OS: vista 32x ultimate retail	Re: Start Up problems shutting down using the case button corrupts the hard drive the restarting sounds like a bios misconfiguration boot from the vista dvd and on the bottom left of the install screen click on repair option once you get back in run chkdsk f/ /r note down your bios settings so you know what to reoptimise to then reset the cmos and see if the reboot is gone __________________

06-01-2008, 06:47 PM	#3 (permalink)
midair723 Registered User Join Date: Jun 2008 Posts: 4 OS: Vista	Re: Start Up problems When I try to boot the vista from cd/dvd it goes to the screen that ask if i want to boot windows in safe mode...but i cannot navigate the options, so it trys to boot normally but the previous problem occurs.

06-01-2008, 07:40 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 41,784 OS: vista 32x ultimate retail	Re: Start Up problems have you set the bios to boot from cd first __________________

06-02-2008, 05:55 PM	#5 (permalink)
midair723 Registered User Join Date: Jun 2008 Posts: 4 OS: Vista	Re: Start Up problems Yes I have. I feel like there is nothing I can do because I cant get into windows.

06-02-2008, 08:43 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 41,784 OS: vista 32x ultimate retail	Re: Start Up problems is your disk a retail disk or a restore disk that came with the computer __________________

06-03-2008, 06:23 AM	#7 (permalink)
midair723 Registered User Join Date: Jun 2008 Posts: 4 OS: Vista	Re: Start Up problems OEM off Ebay

06-03-2008, 10:06 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 41,784 OS: vista 32x ultimate retail	Re: Start Up problems reset the cmos and reset it after to boot from cd first and see if it then picks it up if not check the disk on another computer to make sure the disk is bootable turn the computer off remove the power lead from the back take the side off remove the cmos battery move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2 replace the battery put the side on replug in the power lead boot the computer __________________