Micrsoft Excel 2007 does not respond

talicu · 05-23-2008, 03:39 PM

I am trying to click on a graph to change some of the parameters (line width, etc.), and once I'm clicking on the graph, Microsoft excel do not respond. It's the first time I'm using Microsoft Excel 2007 with Windows Vista, and I thought, I thought if I convert it from Compatibility mode, it will work, but it didn't. Any suggestions?

Thanks

Talicu

**jcgriff2** · 05-23-2008, 07:50 PM

Hi talicu. . .

Welcome to the Tech Support Forum - Vista Support!

Are you actually in Excel 2007 or are you clicking on a file containing the graph which in turn should bring Excel up? Is there an error massage?

Did your system come with any anti-virus trial-type programs?

Did you system come with Office 2007 trial version?

Regards. . .

jcgriff2

talicu · 05-24-2008, 08:21 AM

Hi jcgriff2,

Yes, I am actually in Excel 2007. No error message, just on the top of the window it's written "not responding". It could be that the file is too big - lots of sheets and about 3000 rows. My system has a good anti-virus NOD32, and the system didn't come with Office 2007 trial version.

Thanks,

Talicu

**sobeit** · 05-24-2008, 08:23 AM

was the graphic created with excel 2007?

talicu · 05-25-2008, 09:35 AM

No. It was made with office 2003, and windows xp.

Talicu

**jcgriff2** · 05-25-2008, 11:10 AM

Hi talicu. . .

A quick test may tell us something.

Boot-up into SAFEMODE (tap F8 key repeatedly during boot-up; select SAFEMODE w/Networking).

Try the same there.

Also... another item if you would like to try it -
I have Office 2007. If you would like to send me the file in question, I will be more than happy to test it on my system. Because of the potential proprietary nature of the data, you can email it to me - see my PM. It is up to you!

Regards. . .

jcgriff2

EDIT: Just noticed the XP connection - was the file made under XP origirnally, now you are trying to work with it under a Vista system? And was it an Excel 2003 file originally, or was it Excel 2007?

**sobeit** · 05-25-2008, 11:21 AM

Quote:

Originally Posted by talicu

No. It was made with office 2003, and windows xp.

Talicu

was the vista an upgrade or different computer. If vista was the upgrade, tell about your computer, cpu, ram, harddrive and harddrive free space.

05-23-2008, 03:39 PM	#1 (permalink)
talicu Registered User Join Date: May 2008 Posts: 3 OS: Vista	Micrsoft Excel 2007 does not respond I am trying to click on a graph to change some of the parameters (line width, etc.), and once I'm clicking on the graph, Microsoft excel do not respond. It's the first time I'm using Microsoft Excel 2007 with Windows Vista, and I thought, I thought if I convert it from Compatibility mode, it will work, but it didn't. Any suggestions? Thanks Talicu

05-23-2008, 07:50 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: New Jersey, USA Posts: 5,333 OS: Vista SP1 x64, x86 / XP SP3 Pro, Media, Home / IBM TSO/ISPF My System	Re: Micrsoft Excel 2007 does not respond Hi talicu. . . Welcome to the Tech Support Forum - Vista Support! Are you actually in Excel 2007 or are you clicking on a file containing the graph which in turn should bring Excel up? Is there an error massage? Did your system come with any anti-virus trial-type programs? Did you system come with Office 2007 trial version? Regards. . . jcgriff2 __________________ SysInternals Suite • BSOD Bugchecks • Media Fire • Belarc Advisor • MS TechNet • MS NTDE/CPR MSDN Err Cds • Everest Home v2.20 • CCleaner • Memtest86+ • MS Help & Support Live SysInternals AutoRuns • Auslogics Defrag • McAfee RT • Norton RT • Kaspersky RT • MS One Care RT• AVG8 If you were expecting a reply from me and I have not yet done so, please send me a PM with a link to your thread.

05-24-2008, 08:21 AM	#3 (permalink)
talicu Registered User Join Date: May 2008 Posts: 3 OS: Vista	Re: Micrsoft Excel 2007 does not respond Hi jcgriff2, Yes, I am actually in Excel 2007. No error message, just on the top of the window it's written "not responding". It could be that the file is too big - lots of sheets and about 3000 rows. My system has a good anti-virus NOD32, and the system didn't come with Office 2007 trial version. Thanks, Talicu

05-24-2008, 08:23 AM	#4 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 6,002 OS: windows/linux	Re: Micrsoft Excel 2007 does not respond was the graphic created with excel 2007? __________________ Do not feed the trolls.

05-25-2008, 09:35 AM	#5 (permalink)
talicu Registered User Join Date: May 2008 Posts: 3 OS: Vista	Re: Micrsoft Excel 2007 does not respond No. It was made with office 2003, and windows xp. Talicu

05-25-2008, 11:10 AM	#6 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: New Jersey, USA Posts: 5,333 OS: Vista SP1 x64, x86 / XP SP3 Pro, Media, Home / IBM TSO/ISPF My System	Re: Micrsoft Excel 2007 does not respond Hi talicu. . . A quick test may tell us something. Boot-up into SAFEMODE (tap F8 key repeatedly during boot-up; select SAFEMODE w/Networking). Try the same there. Also... another item if you would like to try it - I have Office 2007. If you would like to send me the file in question, I will be more than happy to test it on my system. Because of the potential proprietary nature of the data, you can email it to me - see my PM. It is up to you! Regards. . . jcgriff2 EDIT: Just noticed the XP connection - was the file made under XP origirnally, now you are trying to work with it under a Vista system? And was it an Excel 2003 file originally, or was it Excel 2007? __________________ SysInternals Suite • BSOD Bugchecks • Media Fire • Belarc Advisor • MS TechNet • MS NTDE/CPR MSDN Err Cds • Everest Home v2.20 • CCleaner • Memtest86+ • MS Help & Support Live SysInternals AutoRuns • Auslogics Defrag • McAfee RT • Norton RT • Kaspersky RT • MS One Care RT• AVG8 If you were expecting a reply from me and I have not yet done so, please send me a PM with a link to your thread. Last edited by jcgriff2 : 05-25-2008 at 11:13 AM.