VPN connecntion and blue screen.

ITX · 05-23-2008, 08:10 AM

Hello everybody,

Whenever I try to establish the office VPN connection , I receive a blue screen and the system shutdown abruptly.

I'm using Vista SP1 . I also tried to disable Kaspersky internet security and test the VPN connection but the problem still persists.

below is the problem details generated by Windows Vista.

Any ideas/workarounds???

Thanks in advance.

===================================================
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini052308-03.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8FBC991A
BCP3: B1EA49CC
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: bbbccab7-428e-456e-815d-eb9f23a80f46

sheep67 · 05-28-2008, 09:48 AM

I have similar issue with my Vista64. I posted my issue on Microsoft forums and the only respond I got was to call Microsoft.

http://forums.microsoft.com/TechNet/...9363&SiteID=17

bdesmondMVP · 05-28-2008, 07:16 PM

Zip the contents of c:\windows\minidumps and post it. I'd be inclined to say you need to talk to the office about an update to your VPN client though.

sheep67 · 05-29-2008, 10:21 AM

I found the solution to my issue after further searched on AFD.SYS. I reseted TCP/IP stack to its original state and it worked.

Apparently during the time I tested a few of Anti Virus softwares for my Vista 64 last year, those softwares changed the following registry entry

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\

I ran the following command to reset TCP/IP stack

netsh int ip reset

BTW, I have to use Vista VPN because Cisco VPN Client does not support Vista 64. Unfortunately for my case, the other 2 PC in my house are upgraded Vista which Cisco VPN Client also does not support.

05-23-2008, 08:10 AM	#1 (permalink)
ITX Registered User Join Date: May 2008 Posts: 1 OS: Windows Vista	VPN connecntion and blue screen. Hello everybody, Whenever I try to establish the office VPN connection , I receive a blue screen and the system shutdown abruptly. I'm using Vista SP1 . I also tried to disable Kaspersky internet security and test the VPN connection but the problem still persists. below is the problem details generated by Windows Vista. Any ideas/workarounds??? Thanks in advance. =================================================== Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini052308-03.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 1000008e BCP1: C0000005 BCP2: 8FBC991A BCP3: B1EA49CC BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Server information: bbbccab7-428e-456e-815d-eb9f23a80f46

05-28-2008, 09:48 AM	#2 (permalink)
sheep67 Registered User Join Date: May 2008 Posts: 13 OS: Vista 64 Ultimate SP1	Re: VPN connecntion and blue screen. I have similar issue with my Vista64. I posted my issue on Microsoft forums and the only respond I got was to call Microsoft. http://forums.microsoft.com/TechNet/...9363&SiteID=17

05-28-2008, 07:16 PM	#3 (permalink)
bdesmondMVP Registered User Join Date: May 2008 Location: Chicago Posts: 94 OS: 2003SP2x86	Re: VPN connecntion and blue screen. Zip the contents of c:\windows\minidumps and post it. I'd be inclined to say you need to talk to the office about an update to your VPN client though. __________________ Thanks, Brian Desmond Windows Server MVP

05-29-2008, 10:21 AM	#4 (permalink)
sheep67 Registered User Join Date: May 2008 Posts: 13 OS: Vista 64 Ultimate SP1	Re: VPN connecntion and blue screen. I found the solution to my issue after further searched on AFD.SYS. I reseted TCP/IP stack to its original state and it worked. Apparently during the time I tested a few of Anti Virus softwares for my Vista 64 last year, those softwares changed the following registry entry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\ I ran the following command to reset TCP/IP stack netsh int ip reset BTW, I have to use Vista VPN because Cisco VPN Client does not support Vista 64. Unfortunately for my case, the other 2 PC in my house are upgraded Vista which Cisco VPN Client also does not support.