Volume/Unknown Device issue

holy_fenix · 05-14-2008, 07:10 PM

Hello,

For a long time now I've had several odd issues with my Vista install. Firstly, I cannot turn the volume all the way down on my inspiron 9300 since installing vista...specifically, I will set the volume to 0 and there will still be whatever is playing coming out of the speakers at a noticeable level. I've tried checking for the newest sound drivers and whatnot to no avail.

My second issue is that since my installation of Vista (a clean install), I have always had one device in the device manager that is known as an "Unknown Device" under a "Other devices" tab. I have no clue what to do about that either.

Help would be appreciated.

**warlordfmike** · 05-14-2008, 07:58 PM

Hi there

1... lets found out what the unknow device is and see if we can get installed on this
i want u to gto the device manager again and post what the device status is under that ( there should be a code there such as code 10 or something )

2... then we will fix the sound issue on that i want u to post the dxdiag file
start ( type in start search ) dxdiag save all info

what were the issue u were haveing before the clean install of vista . and which vista
is it

did u by any chance install vista on this computer if so we will have to find the drivers
another way

as that the ones on dells site are for XP and dont list drivers for vista
we will have to find out what the unknow device is first then update the
video / sound card drivers

regards

warlordfmike

p.s... pray for my mom

05-14-2008, 07:10 PM	#1 (permalink)
holy_fenix Registered User Join Date: Apr 2008 Posts: 5 OS: vista	Volume/Unknown Device issue Hello, For a long time now I've had several odd issues with my Vista install. Firstly, I cannot turn the volume all the way down on my inspiron 9300 since installing vista...specifically, I will set the volume to 0 and there will still be whatever is playing coming out of the speakers at a noticeable level. I've tried checking for the newest sound drivers and whatnot to no avail. My second issue is that since my installation of Vista (a clean install), I have always had one device in the device manager that is known as an "Unknown Device" under a "Other devices" tab. I have no clue what to do about that either. Help would be appreciated.

05-14-2008, 07:58 PM	#2 (permalink)
warlordfmike TSF Enthusiast Join Date: Aug 2007 Location: huntington tx east texas Posts: 630 OS: microsoft® Vista home Basic™ Sp1 My System	Re: Volume/Unknown Device issue Hi there 1... lets found out what the unknow device is and see if we can get installed on this i want u to gto the device manager again and post what the device status is under that ( there should be a code there such as code 10 or something ) 2... then we will fix the sound issue on that i want u to post the dxdiag file start ( type in start search ) dxdiag save all info what were the issue u were haveing before the clean install of vista . and which vista is it did u by any chance install vista on this computer if so we will have to find the drivers another way as that the ones on dells site are for XP and dont list drivers for vista we will have to find out what the unknow device is first then update the video / sound card drivers regards warlordfmike p.s... pray for my mom __________________ "im a dude that lives in the middle of nowhere. i live on a road that the address has fm in it. the fm means FROM somewhere to the MIDDLE of nowhere lolololol" Warlordfmike of TSF SensorsView . WinRaR . Belarc . Windows Performance Tool . Belarc Advisor . DriverMax . Advanced Task Manager