Help

bermygal · 05-04-2008, 10:20 PM

My computer keeps shuttin off everytime i turn it on...it wouldn't even turn on in safe mood...the blue screen with the white writting keeps appearing n then it jus shuts off....

johnhook · 05-04-2008, 11:06 PM

bermygal,

There are MANY possible causes for this behavior so it would be wrong for me to even guess what might be going wrong without more information from you.

Please reply with the Make/Model of your PC?; Desktop or Laptop?, Running on AC or battery? Version of Windows you're running (XP Home, XP Pro, Vista, etc.)? How old is the PC? What external devices are connected to your PC (drives, printers, scanners, modems, network devices, etc).

Do you have any anti-virus or firewall software installed? If so, what make/version? When did this problem first occur and what, if anything did you install, update or reconfigure on your PC prior to the first time this problem started?

- John

**warlordfmike** · 05-04-2008, 11:07 PM

Welcome to TSF TechSupportForum.com ( Vista Support )

can u write down the error and post
and if u can get to the desktop post the minidump files
start\computer\C:\windows\logs

post the dxdiag file
start ( type in start search ) dxdiag save all info

have u installed any new hardware or software

what type of video card do u have and how many watts is ur power supply

regards

warlordfmike

05-04-2008, 10:20 PM	#1 (permalink)
bermygal Registered User Join Date: May 2008 Posts: 1 OS: xp	Help My computer keeps shuttin off everytime i turn it on...it wouldn't even turn on in safe mood...the blue screen with the white writting keeps appearing n then it jus shuts off....

05-04-2008, 11:06 PM	#2 (permalink)
johnhook Tech Hardware Team Join Date: Apr 2008 Posts: 810 OS: MS SBS 2003 SP2	Re: Help bermygal, There are MANY possible causes for this behavior so it would be wrong for me to even guess what might be going wrong without more information from you. Please reply with the Make/Model of your PC?; Desktop or Laptop?, Running on AC or battery? Version of Windows you're running (XP Home, XP Pro, Vista, etc.)? How old is the PC? What external devices are connected to your PC (drives, printers, scanners, modems, network devices, etc). Do you have any anti-virus or firewall software installed? If so, what make/version? When did this problem first occur and what, if anything did you install, update or reconfigure on your PC prior to the first time this problem started? - John __________________

05-04-2008, 11:07 PM	#3 (permalink)
warlordfmike TSF Enthusiast Join Date: Aug 2007 Location: huntington tx east texas Posts: 630 OS: microsoft® Vista home Basic™ Sp1 My System	Re: Help Welcome to TSF TechSupportForum.com ( Vista Support ) can u write down the error and post and if u can get to the desktop post the minidump files start\computer\C:\windows\logs post the dxdiag file start ( type in start search ) dxdiag save all info have u installed any new hardware or software what type of video card do u have and how many watts is ur power supply regards warlordfmike __________________ "im a dude that lives in the middle of nowhere. i live on a road that the address has fm in it. the fm means FROM somewhere to the MIDDLE of nowhere lolololol" Warlordfmike of TSF SensorsView . WinRaR . Belarc . Windows Performance Tool . Belarc Advisor . DriverMax . Advanced Task Manager