musicistabest

Hi I need help with my computer because it keeps freezing and stops responding but when it stops responding it looks like the operating system has stopped responding because the task bar at the bottom disappears and the applications on my desktop disappear as well I really need help because it does this every 10 minutes I have done a virus and spyware test and I have healed everything I don't know what else to do.

pc specs

foxconn motherboard
80GIG samsung hard drive.
Intel celeron D
512 MB Ram

warlordfmike

Welcome to TSF Techsupportforum.com ( Vista Support )

have u installed any new hardware or software
and what are u doing when it freeze's??

goto device manager
start ( type in start search ) device manager view hidden device

post the dxdiag file
start ( type in start search ) dxdiag save all info

and see if there are any minidump file's in windows
start\computer\C:\windows ((minidump))

have evergot any ()bsod() blue screen of death before on this computer

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
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musicistabest

yes I have 1 time.

warlordfmike

ok then post what it says

and plz post the dump files as it will help find the issue

regards

warlordfmike

p.s.. im sorry i have not posted i have been out of town
for hospital in tyler tx at ETMC for my mom

pray for her

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

musicistabest

I don't know what exactly what it said because it was blurry but I just know it said 210054 countdown down and when it got to zero it shut down and I got disk boot failure
thats all I know sorry.

musicistabest

Oh and I hope shes alright.

musicistabest

One more thing do you know what website you can check your speed for your internet is really slow Thanks.

warlordfmike

i dont get this one

do u want to test ur internet connction to see how fast it is
or what

and im going to get more help here because im lost for words

and thanks for the prayer really need it

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

jcgriff2

Hi musicistabest -

How old is that memory dump - from this recent freezing?

You said that you performed viurus scans and found.... exactly what? How do you know that all viruses are now gone... did you perform scans with multiple ant-virus products as well as malware scans?

When you say that things are disappearing... do you mean while the system is idle, or when using for intense activity - pushing it to its limits?

Post the memory dump - attach it to post- DO NO PASTE it in a post (no good for analysis). You will have to copy it to your desktop and rename it to change the file extension so that it ends in "txt".

Also, download the attached zip file and run it, then ATTACH the text file to your next post.

Regards. . .

jcgriff2

.
@Mike - good job on your part thus far... my prayers go out to your mom.

.

Attached Files

startuplist.zip (158.9 KB, 1 views)

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PalmDesert

"Learn to say "I don't know." If used when appropriate, it will be often."

musicistabest

my minidump file restarts my computer I tried it but it restarted and I lost plugins for my media player well not lost damaged why are they damaged.

jcgriff2

Please provide more detail... I do not understand anything beyond the minidump portion of the answer.

jcgriff2

__________________
PalmDesert

"Learn to say "I don't know." If used when appropriate, it will be often."

musicistabest

All I know is I tried to open my minidump file and the computer just froze and I had to restart it when I restarted it it said that my plugins were damaged thats all I know.

warlordfmike

im downloading the software to read the dump files and ill read all of them
can u repost all the dump files plz use winrar and DONT POST A LOG just post them in as a files

and lets clear some stuff up

when does it freeze / stop responding / auto restart
and which one of those would best say the issue is or is it at boot

and is there any flags in the device manager
and have u goten any ( bsod ) blue screen of death

regards

warlordfmike

p.s... pray for my mom

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

musicistabest

which is the best way to post them.

I will pray for your mum promise.

musicistabest

One more thing when I am browsing the web pop ups keep opening.

warlordfmike

just use winrar and post the file

regards

warlordfmike

p.s... thanku for praying

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

musicistabest

Haven't got winrar well its not there.

warlordfmike