[SOLVED] How to Recover Disk Drive?

Pattiredd · 03-15-2008, 11:26 AM

I have a new Toshiba Laptop - running on Windows Home Vista Premium. Appears I have lost the disk drive - pop in CDs and DVDs, etc. and nothing. When looking at the properties of the drive, it refers to "Code 10" and sez It's Not Working Properly. It recommends to check for solutions and when I do, it doesn't do a thing.

The device is Pioneer DVD-RW DVR-K17LF ATA Device. How can I fix this problem?

Hope you can help!

dai · 03-15-2008, 12:49 PM

in the devvice manager uninstall it and reboot
then check it

Pattiredd · 03-16-2008, 07:15 PM

Thanks - I think it's working - time will tell. Is this a common problem - any comments?

TheShadowFl · 03-16-2008, 07:36 PM

According to the tech's at the Toshiba Service Center,
Vista is trashing hard drives.
I've not heard of any problems with the CD/DVD drives, but hey, anything is possible.

Call Toshiba if you don't get it going.

They will replace the drive under warranty.

Good Luck,
The Shadow

03-15-2008, 11:26 AM	#1 (permalink)
Pattiredd Registered User Join Date: Mar 2008 Posts: 2 OS: Vista Home Premium	[SOLVED] How to Recover Disk Drive? I have a new Toshiba Laptop - running on Windows Home Vista Premium. Appears I have lost the disk drive - pop in CDs and DVDs, etc. and nothing. When looking at the properties of the drive, it refers to "Code 10" and sez It's Not Working Properly. It recommends to check for solutions and when I do, it doesn't do a thing. The device is Pioneer DVD-RW DVR-K17LF ATA Device. How can I fix this problem? Hope you can help!

03-15-2008, 12:49 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 44,935 OS: vista 32x ultimate retail	Re: How to Recover Disk Drive? in the devvice manager uninstall it and reboot then check it __________________

03-16-2008, 07:15 PM	#3 (permalink)
Pattiredd Registered User Join Date: Mar 2008 Posts: 2 OS: Vista Home Premium	Re: How to Recover Disk Drive? Thanks - I think it's working - time will tell. Is this a common problem - any comments?

03-16-2008, 07:36 PM	#4 (permalink)
TheShadowFl Retired PC Builder Tech Hardware Team Join Date: Feb 2008 Location: Central Florida Posts: 253 OS: XP-SP3, Vista Ult.	Re: How to Recover Disk Drive? According to the tech's at the Toshiba Service Center, Vista is trashing hard drives. I've not heard of any problems with the CD/DVD drives, but hey, anything is possible. Call Toshiba if you don't get it going. They will replace the drive under warranty. Good Luck, The Shadow __________________ A person with experience is never at the mercy of a person with an argument.