A problem caused the program to stop working correctly....

nizza35 · 03-09-2008, 05:37 AM

Hi everyone I hope you can help me with this really frustrating problem.

About 6months ago I bought a new P.C with Vista Home Premium 32-bit preinstalled. It has worked fine but in the last few days I have finally gained access to the internet only to discover that I can't seem to install or download correctly.

For example I downloaded both the latest firefox and safari setup files but when I try to run them I get the following message instantly:

error1.jpg

Now I have trawled google and other forums for a long time but can't seem to find a solution to the problem. I have set dep to allow these programs to run, and also disabled dep entirely but neither of these seems to work even though I have recieved dep realted error messages.

I have also tried running the programs as an administrator, and disabled windows defender, avg anti-virus and windows firewall. None of these solutions seem to work and there doesnt seem to be any other ideas anywhere else on the internet.

I also seem to have a problem downloading from IE7, when I click a download link a lot of the time either nothing happens or I see a window pop up and there disapear straight away, this is also very frustrating.

My P.C has the following spec:

Intel Pentium E2160 Dual Core Processor @ 3.0GHz
Asus P5K Motherboard
nVIDIA GeForce 8800GTS 320MB Graphics Card
2GB PC2-6400 DDR2 Memory

I will forever greatful if you can give me some advice, thanks a lot!

Geekgirl · 03-09-2008, 09:21 AM

Hello and Welcome to TSF

The Firefox crashes article has some information and things to try.

Run the System File Checker
Click Start/ All Programs/ Accessories
Right click on the Command Prompt option, on the drop down menu which appears, click on the Run as Administrator option
If you haven’t disabled User Account Control (and you shouldn’t!) you will be asked for authorisation. Click the Continue button if you are the administrator or insert the administrator password.

Start the System File Checker

In the Command Prompt window, type: sfc /scannow, press Enter
You’ll see “the system scan will begin”.

The scan may take some time and windows will repair/replace any corrupt or missing files. You will be asked to insert your Vista DVD if it’s needed.

Close the Command Prompt Window when the job is finished.

One caveat: you need a Windows CD or DVD to enable SFC to make repairs.

http://support.microsoft.com/kb/929833/en-us

03-09-2008, 05:37 AM	#1 (permalink)
nizza35 Registered User Join Date: Mar 2008 Posts: 1 OS: Vista Home Premium 32-bit	A problem caused the program to stop working correctly.... Hi everyone I hope you can help me with this really frustrating problem. About 6months ago I bought a new P.C with Vista Home Premium 32-bit preinstalled. It has worked fine but in the last few days I have finally gained access to the internet only to discover that I can't seem to install or download correctly. For example I downloaded both the latest firefox and safari setup files but when I try to run them I get the following message instantly: error1.jpg Now I have trawled google and other forums for a long time but can't seem to find a solution to the problem. I have set dep to allow these programs to run, and also disabled dep entirely but neither of these seems to work even though I have recieved dep realted error messages. I have also tried running the programs as an administrator, and disabled windows defender, avg anti-virus and windows firewall. None of these solutions seem to work and there doesnt seem to be any other ideas anywhere else on the internet. I also seem to have a problem downloading from IE7, when I click a download link a lot of the time either nothing happens or I see a window pop up and there disapear straight away, this is also very frustrating. My P.C has the following spec: Intel Pentium E2160 Dual Core Processor @ 3.0GHz Asus P5K Motherboard nVIDIA GeForce 8800GTS 320MB Graphics Card 2GB PC2-6400 DDR2 Memory I will forever greatful if you can give me some advice, thanks a lot!

03-09-2008, 09:21 AM	#2 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,234 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Re: A problem caused the program to stop working correctly.... Hello and Welcome to TSF The Firefox crashes article has some information and things to try. Run the System File Checker Click Start/ All Programs/ Accessories Right click on the Command Prompt option, on the drop down menu which appears, click on the Run as Administrator option If you haven’t disabled User Account Control (and you shouldn’t!) you will be asked for authorisation. Click the Continue button if you are the administrator or insert the administrator password. Start the System File Checker In the Command Prompt window, type: sfc /scannow, press Enter You’ll see “the system scan will begin”. The scan may take some time and windows will repair/replace any corrupt or missing files. You will be asked to insert your Vista DVD if it’s needed. Close the Command Prompt Window when the job is finished. One caveat: you need a Windows CD or DVD to enable SFC to make repairs. http://support.microsoft.com/kb/929833/en-us __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM