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#1 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 2
OS: xp sp2
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protection error 103
getting an error when installing a program around the registary stage.
running vista premium program AVS Video Tools I get a stopped working error for registery. when i press close the program says its finished installing. but i cant get the program to work. any help would be appreciated. thank you |
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#2 (permalink) | |
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Moderator, Microsoft Support
Join Date: Sep 2007
Location: New Jersey, USA
Posts: 4,643
OS: Vista SP1 x64, x86 / XP SP3 Pro, Media, Home, / Win 95 / DOS / IBM 390 TSO/ISPF
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Re: protection error 103
Quote:
Hi. . . Welcome to TSF. I looked up the software that you listed and found two versions - AVS Video Tools v5.5 or v5.6.1.715. It does not really matter which version you downloaded and installed because the product only supports Windows 2000/XP/2003 Server - and not Vista. Knowing of the differences that exist between the Vista NT 6.0 Registry and the XP NT 5.x Registry, I don't doubt that there was a problem with this product. Given that it is a video product there is a good chance that system settings may have been altered. I would suggest that you perform a System Restore as soon as possible to try and regain the system you had prior to the installation of that program. START | type system restore in the start search box | select same It is extremely important that you check prior to downloading and the installation of a software product that you find out about its compatability with Vista. If you have any ? - please POST again. Regards. . . jcgriff2
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