Can't print multiple copies with my printer on Vista

Calliea · 01-19-2008, 12:53 PM

Hi

I can't get my printer to print out more than one page of a document with windows vista, I have a Lexmark x2470.

Every time I try to print more than one page of a document, I get an error message pop up saying "Lexmark connect time executable has stopped working". I have installed the vista drivers for this printer, and the printer and drivers are all working properly when I checked...

I have uninstalled and reinstalled a few times using the vista drivers, I have no clue what else I can try?

Help

:)

bfd995 · 06-13-2008, 10:29 AM

Same Trouble. Moved to Vista from XP. Canon Pro9000. I can only print one document at a time. There are no error messages. Is it another administrator setting?

**jcgriff2** · 06-13-2008, 11:33 AM

Hi. . .

Some reporting areas/system information areas within Vista to check for additional clues:

• Problem Reports and Solutions:
START | type wercon.exe into the Start Search box | right-click on wercon.exe that appears up top | select Run as Administrator | view "See Problems to Check".

• Reliability and Performance Moniter:
START | type perfmon into the Start Search box | right-click on perfmon that appears up top | select Run as Administrator | view both the Performance Moniter and the Reliability Moniter.

• The Event Viewer -
START | type eventvwr into the Start Search box | right-click on eventvwr.exe that appears up top | select Run as Administrator | view the various logs starting with the Administrative logs.

• The Device Manager -
START | type dev man into the Start Search box | right-click on Device Manager that appears up top | select Run as Administrator | look for any red or yellow "flags".

Also... something that may be interesting to find out (I know my curiosity is now peaked) - will your system print multiple pages to an "alternate printer program" such as One Note or whatever other option is listed as a printer? If multiple pages are printed to One Note, it would tell me that a compatibility issue most likely exists - whether it be with your printer or with a non-Microsoft Vista installed program such as anti-virus. I think this is worth a shot.

Please let me know how you make out.

Regards. . .

jcgriff2

01-19-2008, 12:53 PM	#1 (permalink)
Calliea Registered User Join Date: Jan 2008 Location: North Wales Posts: 1 OS: Windows Vista Home Premium	Can't print multiple copies with my printer on Vista Hi I can't get my printer to print out more than one page of a document with windows vista, I have a Lexmark x2470. Every time I try to print more than one page of a document, I get an error message pop up saying "Lexmark connect time executable has stopped working". I have installed the vista drivers for this printer, and the printer and drivers are all working properly when I checked... I have uninstalled and reinstalled a few times using the vista drivers, I have no clue what else I can try? Help :)

06-13-2008, 10:29 AM	#2 (permalink)
bfd995 Registered User Join Date: Jun 2008 Posts: 1 OS: xp	Re: Can't print multiple copies with my printer on Vista Same Trouble. Moved to Vista from XP. Canon Pro9000. I can only print one document at a time. There are no error messages. Is it another administrator setting?

06-13-2008, 11:33 AM	#3 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: New Jersey, USA Posts: 3,284 OS: Vista x64 SP1/ x86 SP1, XP Pro SP3, XP Home SP2, XP Media, Win 95, DOS, IBM 390 TSO/ISPF My System	Re: Can't print multiple copies with my printer on Vista Hi. . . Some reporting areas/system information areas within Vista to check for additional clues: • Problem Reports and Solutions: START \| type wercon.exe into the Start Search box \| right-click on wercon.exe that appears up top \| select Run as Administrator \| view "See Problems to Check". • Reliability and Performance Moniter: START \| type perfmon into the Start Search box \| right-click on perfmon that appears up top \| select Run as Administrator \| view both the Performance Moniter and the Reliability Moniter. • The Event Viewer - START \| type eventvwr into the Start Search box \| right-click on eventvwr.exe that appears up top \| select Run as Administrator \| view the various logs starting with the Administrative logs. • The Device Manager - START \| type dev man into the Start Search box \| right-click on Device Manager that appears up top \| select Run as Administrator \| look for any red or yellow "flags". Also... something that may be interesting to find out (I know my curiosity is now peaked) - will your system print multiple pages to an "alternate printer program" such as One Note or whatever other option is listed as a printer? If multiple pages are printed to One Note, it would tell me that a compatibility issue most likely exists - whether it be with your printer or with a non-Microsoft Vista installed program such as anti-virus. I think this is worth a shot. Please let me know how you make out. Regards. . . jcgriff2 __________________ SysInternals Suite • BSOD Bugchecks • Media Fire • Belarc Advisor • MS TechNet • MS NTDE/CPR MSDN Err Cds • Everest • CCleaner • Memtest86+ • MS Help & Support Live SysInternals AutoRuns • Auslogics Defrag • McAfee RT • Norton RT • Kaspersky RT If you were expecting a reply from me and I have not yet done so, please send me a PM with a link to your thread.