driller66

Hi everyone, new to the site and need some help.
I`m running vista home, amd dual core processor with 2gb ram
The problem I have is with converting avi files to dvd. I have tried 4 different programs but the same thing happens every time.
The process starts and after 20% or so the pc switches off, if I try to restart straight away I get the blue screen saying fatal error etc. If I wait for half an hour it starts up fine again.
I can surf the net, play games etc all day long without a problem so I dont think its an overheat problem, also I`ve tried to do it when the pc has been off all night but the problem persists.
Ant ideas anyone? Help would be greatly appreciatted.

dai

it is immiterial if the pc is off overnight,the problem occurs quickly if it put under load that it cannot support
if you have to wait before restarting would indicate heat
it could be heat or power or a combination of both
watch your tempretures with this
http://www.softpedia.com/progDownloa...oad-29890.html
what video card and power supply do you have in it,post the details from the label on the side
brand
wattage
amp on the 12v+ line[s]
you need to post any bsod errors that you receive in full

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driller66

Hi, thanks for the speedy reply.
I`m going to be really annoyed if its a psu problem, the pc is only 3 months old from dell.
graphics card is....
Integrated NVIDIA® GeForce® 6150 LE graphic GPU

The sensorsview readings show...
cpu 62/142f
sys 0/32f
aux 0/32f

It does say under fans section
cpu fan 0 rpm
sys fan 0 rpm
aux fan 0 rpm
does this mean they are not running?

this is the recent log from coretemp if that helps..

Session start: 16:49:20, December 30, 2007
CPUID: 0x40F32
Processor: AMD Athlon 64 X2 3800+ (Windsor)
Revision: JH-F2
CPU Speed CPU#0 (Core#0) CPU#0 (Core#1)
1004.56 62 62
1004.56 62 61
Session end: 16:49:23, December 30, 2007

dai

i am not familiar with amd cpu's but 62c looks like the problem,if that's in normal running when burning it is going to go a lot higher
you can ask dell to fix it under warranty or redo the paste
http://www.arcticsilver.com/arctic_s...structions.htm
dells the prefered path
if the cpu was not running neither would the computer
see what you get with these
http://www.cpuid.com/pcwizard.php
http://www.majorgeeks.com/download337.html

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driller66

thanks for replying again
this is the pc izard log...


Owner: Keith
User: Keith
Operating System: Windows Vista (TM) Home Basic Home Edition 6.00.6000
Report Date: Sunday 30 December 2007 at 17:37

------------------------------------------------------------------------------------------


<<< Processor >>>

> Processor : AMD Athlon 64 X2 3800+

>> General Information
Type : AMD Athlon 64 X2
Internal Specification : AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
Model Number : 3800+ (estimated)
Codename : Windsor
Revision : JH-F2
Technology : 0.09µ
CPU ID : F.3.2
CPU IDEx : F.43.2
Brand ID : 4
Microcode : MU0F3268
K8 Revision : 5.2
Energy Efficient : Yes
Number of Logical Processors : 2
Number of Physical Processors : 2

>> Instructions
IA-64 Technology : No
X86-64 Technology : Yes
FPU128 : No
SSE5 : No
SSE4a : No
SSE4.2 : No
SSE4.1 : No
S-SSE3 : No
SSE3 : Yes
SSE2 : Yes
SSE : Yes
Extended 3DNow! Technology : Yes
3DNow! Technology : Yes
3DNOW Prefetch : No
3DNow! Pro Technology : Yes
AMD MMX Technology : Yes
MMX Technology : Yes
Cyrix MMX Technology : Yes
CLF - Cache Line Flush : Yes
CX8 - CMPXCHG8B : Yes
CX16 - CMPXCHG16B : Yes
CMOV - Conditionnal Move Inst. : Yes
MON - Monitor/Mwait : No
POPCNT : No
RDTSCP : Yes
SEP - Fast System Call : Yes

>> Miscellaneous
NX - No-execute Page : Yes
VT - Vanderpool Technology : Yes
SVM - Secure Virtual Machine : Yes
FPU - Co-processor Built-in : Yes
FXSR - Fast Float Save & Restore : Yes
xTPR - Send Task Priority : No
DAZ - Denormals Are Zero : Yes
FFXSR : Yes
LAHFSAHF : Yes
CMPLEGACY : Yes
ALTMOVCR8 : Yes
ExtApicSpace : Yes
3DNow! Technology : Yes
PBE - Pend. Brk. EN. : Yes
LAHF - LAHF/SAHF Inst. : No
ABM : No
MASSE - Misaligned SSE : No
OSVW - OS Visible Workaround : No
IBS : No
P1GB - 1GB Page Size : No
SKINIT, STGI, DEV : No
WDT - Watchdog Timer : No

>> Features
VME - Virtual Mode Ext. : Yes
DE - Debugging Extension : Yes
PSE - Page Size Extension : Yes
TSC - Time Stamp Counter : Yes
MSR - Model Specific Registers : Yes
PAE - Physical Address Extension : Yes
MCE - Machine Check Exception : Yes
APIC - Local APIC Built-in : Yes
MTRR - Memory Type Range Reg. : Yes
PGE - Page Global Enable : Yes
MCA - Machine Check Architecture : Yes
PAT - Page Attribute Table : Yes
PSE36 - 36-bit Page Size Extension : Yes
PSN - Unique Serial Number : No
DS - Debug Trace & EMON Store : No
SS - Self Snoop : No
ACPI - Software Clock Control : No
TM - Thermal Monitor : No
TM2 - Thermal Monitor 2 : No
EST - Enhanced SpeedStep Technology : No
HTT - Hyper-Threading : Yes
SBF - Signal Break on FERR : No
DSCPL - CPL qualified Debug Store : No
CID - Context ID : No
LT - LaGrande Technology : No
PDCM : No
DCA - Direct Cache Access : No
EPS - Enhanced PowerSaver : No
SMP - MP Capability : No

>> Features Hyper-Threading
Technology : Yes - Disabled

>> Features Multi-Core
Physical Processor #1 (Core #1) : Apic ID 0
Physical Processor #1 (Core #2) : Apic ID 1

>> Power Status
Voltage Control : Yes
Frequency Control : Yes
Thermal Sensor Built-in : Yes
Thermal Trip : Yes
Thermal Monitoring : Yes
Software Thermal Control : Yes
100MHz Steps : No
HW P-State Control : No
Invariant TSC : No

>> Addressing Information
Physical Addressing max. : 40-bit
Linear Addressing max. : 48-bit

>> Secure Virtual Machine Information
Codename : Pacifica
Revision : 1.0
Address Space ID : 64
LBR Virtulization : No

>> Mainboard Upgradeability
Socket/Slot : Socket AM2
Upgrade interface : Socket 940
Supported Speed : 3700 MHz (or more)
Supported Voltage : 1.2V

> Frequency : 2000 MHz

>> General Information
Performance Rating : PR-3800 (estimated)
Real Frequency : 2009.08 MHz
Multiplier : 10x
Startup/Max Multiplier : 5x / 10x

>> Front Side Bus Information
Bus Speed : 200.9 MHz
HT Link : 1004.5 MHz

>> Initial Frequencies
Frequency : 2000 MHz
Bus Speed : 200.00 MHz
Multiplier : 10x

>> Frequency Control
Core #1 : 1808.19 MHz
Core #2 : 1004.53 MHz

>> Control Clock Frequency
Type : Cool'n'Quiet
PSB version : 1.4
Voltage stabilization : 100µSec
Ramp Voltage Offset : 25mV
Max voltage step : 50mV
PLL lock time : 2µSec
P-States : 3

>> Thermal Information
Thermal Design Power : 65 W
Core Power : 58.76 W (estimated)
Resistance : 3.96 °C/W (estimated)

>> Processor Performance Information
CPU Throttle Temperature : 75°C
CPU Shutdown Temperature : 95°C

> Number of Core : 2

> Support : Socket AM2

> Cache L1 : 2 x 128 KB

>> General Information
Type : Synchronous
Write Mode : Write-Back
Place : On Chip
Correct : Single-bit ECC

>> Cache Information
Data Cache : 2 x 64 KB (2-way, 64 bytes line size)
Code Cache : 2 x 64 KB (2-way, 64 bytes line size)

> Cache L2 : 2 x 512 KB

>> General Information
Type : Synchronous
Write Mode : Write-Back
Place : On Chip
Multiplier : 1/1x (2009.2 MHz)
Correct : Single-bit ECC

>> Cache Information
Associativity : 16-way
Line Size : 64 bytes
Bus : 128-bit
Prefetch Logic : Yes

> Voltage : 1.200 V

>> General Information CPU
Voltage : 1.200 V
StartupVID : 1.100 V
MaxVID : 1.250 V

> FPU Coprocessor : Present

>> General Information
Integrated : Yes
Model : Compatible Intel

> Core 1 Activity : 7%

> Core 2 Activity : 20%

the speedfan programme shows cpu at 62c, but I cant change my fan speed to compensate as it didnt detect the smart feature on install.
It does say that desired temp should be 40c though so it is high I agree.
Thanks again

dai

the max temp is 65c,so the temp has to be brought down,it will be going over that when you are burning,hence the closedown

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