Unable to delete problem file

charliew · 09-16-2007, 11:17 AM

Hi

I've managed to download something potentially dodgy, and can't get rid of it.

I've managed to isolate it into a single folder but whenever i so much as hover the mouse over that folder I receive the following error message:

In order to get rid of this message windows does a quick restart, the screen goes blank and then a blank desktop appears and everythng appears to work fine, although any open programs are closed.

When I try to delete the folder it hangs on the delete screen saying something along the lines of

"0 bytes left...deleting."

and nothing happens.

I can't get rid of it and I'm concerned about it.

Any help much appreciated.
Cheers

bsbllplyer · 09-16-2007, 01:50 PM

What you need to do is type redgedit in the Run screen and delete all the files that are related to the program. Make sure you delete the right stuff or your computer will get screwed up. if you dont know wat your doing i recommend doing a remote session with a person at beyondtechnical.com email them asking for a remote session and he will delete the program for you.

charliew · 09-16-2007, 01:59 PM

Quote:

Originally Posted by bsbllplyer

What you need to do is type redgedit in the Run screen and delete all the files that are related to the program. Make sure you delete the right stuff or your computer will get screwed up. if you dont know wat your doing i recommend doing a remote session with a person at beyondtechnical.com email them asking for a remote session and he will delete the program for you.

you sure about that?...

by the way i think it's a song (or at least what i thought was a song) rather than a program if that's relevant.

chin · 09-16-2007, 02:36 PM

its regedit

charliew · 09-16-2007, 02:42 PM

I can't find a way of locating the file and folder in question.
This is what I see:

09-16-2007, 11:17 AM	#1 (permalink)
charliew Registered User Join Date: Sep 2007 Posts: 3 OS: Vista	Unable to delete problem file Hi I've managed to download something potentially dodgy, and can't get rid of it. I've managed to isolate it into a single folder but whenever i so much as hover the mouse over that folder I receive the following error message: In order to get rid of this message windows does a quick restart, the screen goes blank and then a blank desktop appears and everythng appears to work fine, although any open programs are closed. When I try to delete the folder it hangs on the delete screen saying something along the lines of "0 bytes left...deleting." and nothing happens. I can't get rid of it and I'm concerned about it. Any help much appreciated. Cheers

09-16-2007, 01:50 PM	#2 (permalink)
bsbllplyer Registered User Join Date: Sep 2007 Posts: 4 OS: Windows Vista	Re: Unable to delete problem file What you need to do is type redgedit in the Run screen and delete all the files that are related to the program. Make sure you delete the right stuff or your computer will get screwed up. if you dont know wat your doing i recommend doing a remote session with a person at beyondtechnical.com email them asking for a remote session and he will delete the program for you.

09-16-2007, 02:36 PM	#4 (permalink)
chin Registered User Join Date: Jan 2007 Location: Santa Maria, CA Posts: 232 OS: XP Home/Vista	Re: Unable to delete problem file its regedit

09-16-2007, 02:42 PM	#5 (permalink)
charliew Registered User Join Date: Sep 2007 Posts: 3 OS: Vista	Re: Unable to delete problem file I can't find a way of locating the file and folder in question. This is what I see: