Most Of User's Mail Missing

slumbersix · 07-24-2008, 11:46 AM

Hey guys! Coming here because I know you guys are always helpful. Hopefully you can bring me good news today.

We were experiencing some trouble with one of our users Outlook 2007 programs. He kept experiencing an error that said he was out of memory and it gave error code 0x8007000e. We followed the steps and finally had to recreate the user at the workstation level.

After we did this, almost all of his mail was missing in his INBOX. There were a few items that were very old, around 2005ish and one from today. He had a lot more than that to begin with.

Now my question is there any way to recover these pieces of missing mail? He's running Win XP on his workstation and we're running Server 2003 with Microsoft Exchange.

Any help with this would be greatly appreciated!

slumbersix · 07-24-2008, 12:26 PM

Problem solved.

djaburg · 07-24-2008, 02:38 PM

Just in case anyone else has the same issue, what solved it?

slumbersix · 07-24-2008, 02:49 PM

Sorry for not posting how I got it fixed.

I called the people who maintain our servers and they restored it from last night's backup.

Not sure exactly how it was done, but they did it.

07-24-2008, 11:46 AM	#1 (permalink)
slumbersix Registered User Join Date: Oct 2005 Posts: 22 OS: XP Pro My System	Most Of User's Mail Missing Hey guys! Coming here because I know you guys are always helpful. Hopefully you can bring me good news today. We were experiencing some trouble with one of our users Outlook 2007 programs. He kept experiencing an error that said he was out of memory and it gave error code 0x8007000e. We followed the steps and finally had to recreate the user at the workstation level. After we did this, almost all of his mail was missing in his INBOX. There were a few items that were very old, around 2005ish and one from today. He had a lot more than that to begin with. Now my question is there any way to recover these pieces of missing mail? He's running Win XP on his workstation and we're running Server 2003 with Microsoft Exchange. Any help with this would be greatly appreciated!

07-24-2008, 12:26 PM	#2 (permalink)
slumbersix Registered User Join Date: Oct 2005 Posts: 22 OS: XP Pro My System	Re: Most Of User's Mail Missing Problem solved.

07-24-2008, 02:38 PM	#3 (permalink)
djaburg Registered User Join Date: May 2008 Posts: 346 OS: XP SP2	Re: Most Of User's Mail Missing Just in case anyone else has the same issue, what solved it? __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. Andy Rooney

07-24-2008, 02:49 PM	#4 (permalink)
slumbersix Registered User Join Date: Oct 2005 Posts: 22 OS: XP Pro My System	Re: Most Of User's Mail Missing Sorry for not posting how I got it fixed. I called the people who maintain our servers and they restored it from last night's backup. Not sure exactly how it was done, but they did it.