cant access microsoft.com

isellapples · 10-12-2009, 03:07 AM

Hi - I've just done a clean install of Windows 2003 Standard SP1, and am unable to access any microsoft.com websites (so downloads, updates etc). I can't ping or tracert microsoft.com either, but can access any other website out there.

I've installed nothing else since the install and have this problem with no other server/workstation on our network. I have also used the same install CD elsewhere without any issues. Any ideas? :(

EDIT: The server has no connectivity issues on the network, and is registered with the domain controller

**2xgrump** · 10-12-2009, 06:47 PM

You may try these:

1.) Setup security settings into Medium from Tools =>Options
2.) Add Microsoft.com into a trusted site
3.) You may try installing SP2, download into USB flash driver then install in the server.

http://www.microsoft.com/downloads/d...displaylang=en

isellapples · 10-13-2009, 04:28 AM

thanks for the reply - tried the above, and no difference. Also tried force-setting the MTU size to 1492 in the registry and running WinSockFix (as per a thread from another website), no joy :(

**2xgrump** · 10-13-2009, 01:14 PM

Have your tried changing http to https://microsoft.com? It might be a security setting issue in your server. Are you using a hardware firewall such as Sonicwall or Neatgear, ? You might want to allow microsoft.com website.

isellapples · 10-14-2009, 02:28 AM

Quote:

Originally Posted by 2xgrump

Have your tried changing http to https://microsoft.com? It might be a security setting issue in your server. Are you using a hardware firewall such as Sonicwall or Neatgear, ? You might want to allow microsoft.com website.

Thanks, I had tried that. We also scoured the routers/firewalls and nothing was blocking Microsoft

However the problem is now solved, I learned that this server was once crippled by viruses. Despite a full format on all its partitions it appears one of the little s**ts had survived and was blocking Microsoft sites. Removed and everything is now fine. Thanks for all the help.

**2xgrump** · 10-14-2009, 09:31 AM

Glad it is resolved. Would you mind closing this Thread, by going to the Thread Tools and select SOLVED?

You are welcome.

10-12-2009, 03:07 AM	#1 (permalink)
isellapples Registered User Join Date: Jun 2008 Posts: 3 OS: XP Pro SP2	cant access microsoft.com Hi - I've just done a clean install of Windows 2003 Standard SP1, and am unable to access any microsoft.com websites (so downloads, updates etc). I can't ping or tracert microsoft.com either, but can access any other website out there. I've installed nothing else since the install and have this problem with no other server/workstation on our network. I have also used the same install CD elsewhere without any issues. Any ideas? :( EDIT: The server has no connectivity issues on the network, and is registered with the domain controller Last edited by isellapples; 10-12-2009 at 03:12 AM.

10-12-2009, 06:47 PM	#2 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,149 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: cant access microsoft.com You may try these: 1.) Setup security settings into Medium from Tools =>Options 2.) Add Microsoft.com into a trusted site 3.) You may try installing SP2, download into USB flash driver then install in the server. http://www.microsoft.com/downloads/d...displaylang=en __________________ Networking Forums "Peace" RD If TSF helped you pls. consider Donating. Thanks.

10-13-2009, 04:28 AM	#3 (permalink)
isellapples Registered User Join Date: Jun 2008 Posts: 3 OS: XP Pro SP2	Re: cant access microsoft.com thanks for the reply - tried the above, and no difference. Also tried force-setting the MTU size to 1492 in the registry and running WinSockFix (as per a thread from another website), no joy :(

10-13-2009, 01:14 PM	#4 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,149 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: cant access microsoft.com Have your tried changing http to https://microsoft.com? It might be a security setting issue in your server. Are you using a hardware firewall such as Sonicwall or Neatgear, ? You might want to allow microsoft.com website. __________________ Networking Forums "Peace" RD If TSF helped you pls. consider Donating. Thanks.

10-14-2009, 09:31 AM	#6 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,149 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: cant access microsoft.com Glad it is resolved. Would you mind closing this Thread, by going to the Thread Tools and select SOLVED? You are welcome. __________________ Networking Forums "Peace" RD If TSF helped you pls. consider Donating. Thanks.