Internal Junk Email Issue

cheryl_tameron · 08-03-2009, 10:55 AM

In our environment, we have two domains that share the same email domain. A user (valid, not a spoof) from our legal team is trying to send a mass email to all employees in both domains. The email ends up in the junk mail on the client's outlook. Since the email does not go thru external sources, we cannot "whitelist" or put on "approved" senders list. Anyone have any suggestions on how to make sure her emails do not go to the junk email?

Any information would be greatly appreciated.
~ Cheryl

**2xgrump** · 08-07-2009, 04:06 PM

From Outlook 2003 or 2007 next time that email goes to the junk mail box, right click on it choose Junk Mail -->then mark as Not Junk, so that next time that email won't be caught by Junk mailbox anymore. You'll have to do this on everybody's computer.

08-03-2009, 10:55 AM	#1 (permalink)
cheryl_tameron Registered User Join Date: Aug 2009 Posts: 1 OS: Windows XP Pro	Internal Junk Email Issue In our environment, we have two domains that share the same email domain. A user (valid, not a spoof) from our legal team is trying to send a mass email to all employees in both domains. The email ends up in the junk mail on the client's outlook. Since the email does not go thru external sources, we cannot "whitelist" or put on "approved" senders list. Anyone have any suggestions on how to make sure her emails do not go to the junk email? Any information would be greatly appreciated. ~ Cheryl

08-07-2009, 04:06 PM	#2 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,195 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: Internal Junk Email Issue From Outlook 2003 or 2007 next time that email goes to the junk mail box, right click on it choose Junk Mail -->then mark as Not Junk, so that next time that email won't be caught by Junk mailbox anymore. You'll have to do this on everybody's computer.