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Old 06-15-2009, 01:06 AM   #1 (permalink)
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Join Date: Feb 2005
Posts: 6
OS: xp


EEK! Minidump error on Citrix servers

Have a big problem that sevral servers can reboot without any explanation in eventlog or so. Having problem with reading the minidump.

Opened log file 'c:\debuglog.txt'
0: kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
0: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q


"nt" was not found in the image list.
Debugger will attempt to load "nt" at given base 00000000.

Please provide the full image name, including the extension (i.e. kernel32.dll)
for more reliable results. Base address and size overrides can be given as
.reload <image.ext>=<base>,<size>.
Unable to load image nt, Win32 error 2
Unable to add module at 00000000
Debugger can not determine kernel base address
Loading Kernel Symbols

Loading User Symbols
ERROR: FindPlugIns 8007007b
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: f7727fe0
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.



"nt.*" was not found in the image list.
Debugger will attempt to load "nt.*" at given base 00000000.

Please provide the full image name, including the extension (i.e. kernel32.dll)
for more reliable results. Base address and size overrides can be given as
.reload <image.ext>=<base>,<size>.
Unable to load image nt.*, Win32 error 2
Unable to add module at 00000000

BUGCHECK_STR: 0x7f_8

DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP

LAST_CONTROL_TRANSFER: from 00000000 to 00000000

STACK_TEXT:
00000000 00000000 00000000 00000000 00000000 0x0


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CORRUPT_MODULELIST

Followup: MachineOwner
---------

eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000000
eip=00000000 esp=00000000 ebp=00000000 iopl=0 nv up di pl nz na po nc
cs=0000 ss=0010 ds=0000 es=0000 fs=0000 gs=0000 efl=00000000
00000000 0000 add byte ptr [eax],al ds:00000000=00
ChildEBP RetAddr Args to Child
WARNING: Frame IP not in any known module. Following frames may be wrong.
00000000 00000000 00000000 00000000 00000000 0x0
start end module name
Closing open log file c:\debuglog.txt

Plz help
It's a windows 2003 Enterprise R2with Citrix presentation 4.5 with rolloutpack 4
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