Best Practice for user Leaving The company

jwc1972 · 03-05-2009, 02:18 AM

Hi All

Is there a best practice guide for a users leaving the company?

I Have Changed the user password in aduc then in exchange i have set a out of office reply The username has now left the company. Then do i right click the username disable account?

Cheers

**asidman** · 03-05-2009, 02:23 AM

That would be the right thing to do. I dont know if your company has SOX guidelines, but u should disable the account and not delete it. After disabling the account, it should have a red circle/cross over the icon

clyde123 · 03-05-2009, 04:56 AM

Yes agreed, users have a wonderful habit of sharing logins and passwords. Change the password, disable the account.
For the email, I would allocate the email address to another user account for a certain time, in case there's anything important coming in for the business.

**bilbus** · 03-07-2009, 12:45 AM

clyde does the same thing as me.

jwc1972 · 03-18-2009, 06:29 AM

I have just checked my exchange logs im getting this error
Disabled user /o=Company Exchange/ou=First Administrative Group/cn=Recipients/cn=username does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account.

Should I delete the mailbox? how long do you keep a mailbox for?

Davidsimms · 03-18-2009, 10:46 AM

Quote:

Originally Posted by jwc1972

I have just checked my exchange logs im getting this error
Disabled user /o=Company Exchange/ou=First Administrative Group/cn=Recipients/cn=username does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account.

Should I delete the mailbox? how long do you keep a mailbox for?

I would delete the mailbox as an account and then create an alias for that account for the new user that takes over his/here position just in case that old user has mail coming in years later. Personally we use a ticket system for our office email. We have Smarter Ticket install on our Server Intellect Server which we create email groups for. So when an email come in for sales it drops into the sales Que ticket and everyone in the sales department can see the ticket, and even write company notes that no one outside the network can see. Then you can hire and fire who you want without worrying about their email accounts.

shlammed · 03-18-2009, 02:38 PM

Quote:

Originally Posted by Davidsimms

I would delete the mailbox as an account and then create an alias for that account for the new user that takes over his/here position just in case that old user has mail coming in years later. Personally we use a ticket system for our office email. We have Smarter Ticket install on our Server Intellect Server which we create email groups for. So when an email come in for sales it drops into the sales Que ticket and everyone in the sales department can see the ticket, and even write company notes that no one outside the network can see. Then you can hire and fire who you want without worrying about their email accounts.

exactly what we do with aliases but only if they're requested

the mailbox is backed up, archived, and then deleted.

03-05-2009, 02:18 AM	#1 (permalink)
jwc1972 Registered User Join Date: Mar 2009 Posts: 34 OS: Vista	Best Practice for user Leaving The company Hi All Is there a best practice guide for a users leaving the company? I Have Changed the user password in aduc then in exchange i have set a out of office reply The username has now left the company. Then do i right click the username disable account? Cheers

03-05-2009, 02:23 AM	#2 (permalink)
asidman Will rule the World Join Date: Nov 2008 Location: Port Elizabeth Posts: 4,537 OS: XP SP3, Vista SP1, Windows 7 RC My System	Re: Best Practice for user Leaving The company That would be the right thing to do. I dont know if your company has SOX guidelines, but u should disable the account and not delete it. After disabling the account, it should have a red circle/cross over the icon __________________ Submit New Articles Here Try before posting \| Read before posting \| Advice to New Visitors How to post a Screenshot \| Posting system specs \| Posting images (VERY NB)

03-05-2009, 04:56 AM	#3 (permalink)
clyde123 Registered User Join Date: Apr 2008 Location: Glasgow Posts: 401 OS: xp sp2	Re: Best Practice for user Leaving The company Yes agreed, users have a wonderful habit of sharing logins and passwords. Change the password, disable the account. For the email, I would allocate the email address to another user account for a certain time, in case there's anything important coming in for the business.

03-07-2009, 12:45 AM	#4 (permalink)
bilbus TSF Enthusiast Join Date: Aug 2006 Posts: 949 OS: OS2 Warp	Re: Best Practice for user Leaving The company clyde does the same thing as me.

03-18-2009, 06:29 AM	#5 (permalink)
jwc1972 Registered User Join Date: Mar 2009 Posts: 34 OS: Vista	Re: Best Practice for user Leaving The company I have just checked my exchange logs im getting this error Disabled user /o=Company Exchange/ou=First Administrative Group/cn=Recipients/cn=username does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account. Should I delete the mailbox? how long do you keep a mailbox for?