Internet woes!!!

kiask2343 · 04-30-2008, 07:17 AM

Ok Let me introduce myself, I am not a network IT professional. I have some knowledge but enough to cause trouble.
With that being said...
I was asked to change the pass word to access the wireless internet at the local Library. Not knowing the IP the router was set to there was little I could do. The librarian said that nothing is on the router so I could just reset the firm ware.
Well after I did that she remembered that the entire internet for the network is routed through it's firewall then into the main switch board. Well we now have no internet and I am very frustrated.
My question is, I know the problem is with the D-Link wifi router but i don't know how to fix it since I don;t know what it was set to before. And if I can't fix how can I move on and set it to what I want and get inter net on the network. The net work is running Server 2003 with the latest updates and has only 3 purposes -1 to back up the library software and- 2 to to run Follet software to 3 client computers and -3 the internet.

Thank you for the help in advance.
James

dj_kiwi · 04-30-2008, 07:38 AM

Oh dear... How come they asked you to change that password?
They must have some written down information regarding the wifi setup.. IP / DNS etc.

kiask2343 · 04-30-2008, 07:43 AM

No they had none, there IT guy jetted and never left a number to be reached. She wanted it changed because she caught someone in the parking lot on their laptop.

Merovign · 04-30-2008, 01:08 PM

Reset the router again, then login (try 192.168.0.1 User: Admin, no password - standard D-link) and you can access the setup menus.

The reason to reset it again is that someone has probably already hijacked it. Seems like it only takes minutes these days.

Anyway, if you have the model number you can probably download the manual or directions from the manufacturer's website.

kiask2343 · 04-30-2008, 06:37 PM

Yeah I have the manual, I just don't know what settings would cause the server and the network not to see the internet. As i stated before it was set up as a firewall for the network and sent out wireless internet for people to bring their laptops in outside of the network.

steeb · 05-01-2008, 06:28 AM

First thing, lock down the wireless access.

next, ensure that if the router was using the networks connection, that it is set to either DHCP or Static. Confirm the DNS is set if static.

Plug a laptop into the back of the dlink to ensure you can get on the internet.

From then, you may need to get on console of the server, find out what that nic settings are. The server SHOULD be set to static, but if the guy who set it up was an idiot then make sure you set it to static.

Next, if the pcs are using DHCP do the standard ipconfig /release - /renew also do arp -d

Once you get the server online, you can focus toward the workstations.

kiask2343 · 05-01-2008, 06:20 PM

Ok i am going in Sunday to devote some hours to this, although your solution sounds on key. I will let you know how it turns out.

P.S The town i live in is about 250 and we are thirty minutes from the next town of 600. ;)

04-30-2008, 07:17 AM	#1 (permalink)
kiask2343 Registered User Join Date: Apr 2008 Posts: 4 OS: xp sp2	Internet woes!!! Ok Let me introduce myself, I am not a network IT professional. I have some knowledge but enough to cause trouble. With that being said... I was asked to change the pass word to access the wireless internet at the local Library. Not knowing the IP the router was set to there was little I could do. The librarian said that nothing is on the router so I could just reset the firm ware. Well after I did that she remembered that the entire internet for the network is routed through it's firewall then into the main switch board. Well we now have no internet and I am very frustrated. My question is, I know the problem is with the D-Link wifi router but i don't know how to fix it since I don;t know what it was set to before. And if I can't fix how can I move on and set it to what I want and get inter net on the network. The net work is running Server 2003 with the latest updates and has only 3 purposes -1 to back up the library software and- 2 to to run Follet software to 3 client computers and -3 the internet. Thank you for the help in advance. James Last edited by kiask2343; 04-30-2008 at 07:18 AM.

04-30-2008, 07:38 AM	#2 (permalink)
dj_kiwi Registered User Join Date: Apr 2008 Location: Swansea - South Wales Posts: 189 OS: Vista Ultimate 32- WinXP Pro - Linux My System	Re: Internet woes!!! Oh dear... How come they asked you to change that password? They must have some written down information regarding the wifi setup.. IP / DNS etc. __________________ Life has changed.. for the better :)

04-30-2008, 07:43 AM	#3 (permalink)
kiask2343 Registered User Join Date: Apr 2008 Posts: 4 OS: xp sp2	Re: Internet woes!!! No they had none, there IT guy jetted and never left a number to be reached. She wanted it changed because she caught someone in the parking lot on their laptop.

04-30-2008, 01:08 PM	#4 (permalink)
Merovign Registered User Join Date: Oct 2007 Posts: 5 OS: Win XP SP2	Re: Internet woes!!! Reset the router again, then login (try 192.168.0.1 User: Admin, no password - standard D-link) and you can access the setup menus. The reason to reset it again is that someone has probably already hijacked it. Seems like it only takes minutes these days. Anyway, if you have the model number you can probably download the manual or directions from the manufacturer's website.

04-30-2008, 06:37 PM	#5 (permalink)
kiask2343 Registered User Join Date: Apr 2008 Posts: 4 OS: xp sp2	Re: Internet woes!!! Yeah I have the manual, I just don't know what settings would cause the server and the network not to see the internet. As i stated before it was set up as a firewall for the network and sent out wireless internet for people to bring their laptops in outside of the network.

05-01-2008, 06:28 AM	#6 (permalink)
steeb Registered User Join Date: May 2008 Posts: 10 OS: XP	Re: Internet woes!!! First thing, lock down the wireless access. next, ensure that if the router was using the networks connection, that it is set to either DHCP or Static. Confirm the DNS is set if static. Plug a laptop into the back of the dlink to ensure you can get on the internet. From then, you may need to get on console of the server, find out what that nic settings are. The server SHOULD be set to static, but if the guy who set it up was an idiot then make sure you set it to static. Next, if the pcs are using DHCP do the standard ipconfig /release - /renew also do arp -d Once you get the server online, you can focus toward the workstations.

05-01-2008, 06:20 PM	#7 (permalink)
kiask2343 Registered User Join Date: Apr 2008 Posts: 4 OS: xp sp2	Re: Internet woes!!! Ok i am going in Sunday to devote some hours to this, although your solution sounds on key. I will let you know how it turns out. P.S The town i live in is about 250 and we are thirty minutes from the next town of 600. ;)