Tape backup/Arcserve r11.5 SP2 (Build 4232)

jas29 · 12-05-2007, 05:19 AM

I have Arcserve r11.5 SP2 (Build 4232) setup to backup my Server at 10pm every night. The server has 256.2 gigs of data and is backed up on a 300 gig tape. For each day of the week (Mon - Fri), we have a seperate data disk, thus keeping a daily record. Every morning the data disk is replaced and the data is delated, ready for the backup procedure.

However, recently I have been having trouble with the daily backup's. When I arrive in the morning, the server is display's the following message "Please mount a blank media to continue the backup".

This has happened every day for the past week, hence I need some advice. I have not changed any settings, and am using the same data disks as before. The data being backed up (256.2 GB) is not greater than the capacity of the backup media (300 GB).

Has anyone who uses Arcserve ever come across this problem? I would be most grateful for your input.

mozilla · 12-13-2007, 10:40 AM

We had something similar but in a tape library that ArcServe 11.5SP2 would not go to the next blank tape and gave the same message as you describe. We updated the driver for the library and applied the SP3 from CA ArcServe.
All works again now.

**carsey** · 12-13-2007, 10:44 AM

Are you making sure that they are set to a incremental backup which only backs up modified files over the course of the day?

jas29 · 12-14-2007, 05:12 AM

Carsey

We do a full fresh backup every night. All previous data is deleted before the backup begins. For each day of the week, we have a seperate data cartridge.

jas29 · 12-14-2007, 05:13 AM

I will update ArcServe with SP3 and see if that helps. Thank for the advise, much appreciated.

12-05-2007, 05:19 AM	#1 (permalink)
jas29 Registered User Join Date: Dec 2007 Location: London Posts: 5 OS: win2003	Tape backup/Arcserve r11.5 SP2 (Build 4232) I have Arcserve r11.5 SP2 (Build 4232) setup to backup my Server at 10pm every night. The server has 256.2 gigs of data and is backed up on a 300 gig tape. For each day of the week (Mon - Fri), we have a seperate data disk, thus keeping a daily record. Every morning the data disk is replaced and the data is delated, ready for the backup procedure. However, recently I have been having trouble with the daily backup's. When I arrive in the morning, the server is display's the following message "Please mount a blank media to continue the backup". This has happened every day for the past week, hence I need some advice. I have not changed any settings, and am using the same data disks as before. The data being backed up (256.2 GB) is not greater than the capacity of the backup media (300 GB). Has anyone who uses Arcserve ever come across this problem? I would be most grateful for your input.

12-13-2007, 10:40 AM	#2 (permalink)
mozilla Registered User Join Date: Dec 2007 Posts: 2 OS: CentOS 5, Fedora 7, xpsp2	Re: Tape backup/Arcserve r11.5 SP2 (Build 4232) We had something similar but in a tape library that ArcServe 11.5SP2 would not go to the next blank tape and gave the same message as you describe. We updated the driver for the library and applied the SP3 from CA ArcServe. All works again now.

12-13-2007, 10:44 AM	#3 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Re: Tape backup/Arcserve r11.5 SP2 (Build 4232) Are you making sure that they are set to a incremental backup which only backs up modified files over the course of the day? __________________ Submit New Articles Here

12-14-2007, 05:12 AM	#4 (permalink)
jas29 Registered User Join Date: Dec 2007 Location: London Posts: 5 OS: win2003	Re: Tape backup/Arcserve r11.5 SP2 (Build 4232) Carsey We do a full fresh backup every night. All previous data is deleted before the backup begins. For each day of the week, we have a seperate data cartridge.

12-14-2007, 05:13 AM	#5 (permalink)
jas29 Registered User Join Date: Dec 2007 Location: London Posts: 5 OS: win2003	Re: Tape backup/Arcserve r11.5 SP2 (Build 4232) I will update ArcServe with SP3 and see if that helps. Thank for the advise, much appreciated.