DHCP inactive reservation

muppet112 · 02-12-2007, 10:33 PM

HI,
My first post, so here goes.
I am quite new to networking so sorry for any basic questions.
I have a Hp printer at a remote branch with a print server plugged into it (Netgear not sure of model). No one can print to that printer. In DHCP it says reservation inactive. I have tried deleting it and adding it back in again but have had no luck, it still says inactive.
Does anyone have any ideas. I am unable to ping either.

I haven't been able to find anything on the net.

Thanks in advance.

crazijoe · 02-13-2007, 06:24 AM

If you are unable to ping it then the print server is offline or your link to the remote branch is down.

muppet112 · 02-13-2007, 02:25 PM

hi
sorry i meant i couldnt ping the print server. I can still remote into the branch and ping the server.
i have had someone turn off the printer and its server and turn them back on but no luck.
the branch did have power loss due to a storm the day before.
i am starting think it may be stuffed and need to get a new one?
if anyone has any other ideas to try first would love to hear them.

thanks

crazijoe · 02-14-2007, 05:09 AM

Is the link to the branch office a dedicated one or a VPN tunnel?

muppet112 · 02-14-2007, 03:45 PM

it is a dedicated one but it looks like it is the print server box in the back is stuffed. I ended up going to the office and plugging the printer straight into the server (not using the print server box) and it printed a test page no problems. the settings are all okay.
when printing (trying to that is with the print server box) it comes up that it is spooling but nothing prints. ended up being able to ping as well (don't know what was the problem with that earlier).

thanks for your help.

crazijoe · 02-15-2007, 05:12 AM

Glad to see you got it situated.

02-12-2007, 10:33 PM	#1 (permalink)
muppet112 Registered User Join Date: Feb 2007 Posts: 3 OS: 2003	DHCP inactive reservation HI, My first post, so here goes. I am quite new to networking so sorry for any basic questions. I have a Hp printer at a remote branch with a print server plugged into it (Netgear not sure of model). No one can print to that printer. In DHCP it says reservation inactive. I have tried deleting it and adding it back in again but have had no luck, it still says inactive. Does anyone have any ideas. I am unable to ping either. I haven't been able to find anything on the net. Thanks in advance.

02-13-2007, 06:24 AM	#2 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	If you are unable to ping it then the print server is offline or your link to the remote branch is down. __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

02-14-2007, 05:09 AM	#4 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Is the link to the branch office a dedicated one or a VPN tunnel? __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

02-15-2007, 05:12 AM	#6 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Glad to see you got it situated. __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

02-13-2007, 02:25 PM	#3 (permalink)
muppet112 Registered User Join Date: Feb 2007 Posts: 3 OS: 2003	hi sorry i meant i couldnt ping the print server. I can still remote into the branch and ping the server. i have had someone turn off the printer and its server and turn them back on but no luck. the branch did have power loss due to a storm the day before. i am starting think it may be stuffed and need to get a new one? if anyone has any other ideas to try first would love to hear them. thanks

02-14-2007, 03:45 PM	#5 (permalink)
muppet112 Registered User Join Date: Feb 2007 Posts: 3 OS: 2003	it is a dedicated one but it looks like it is the print server box in the back is stuffed. I ended up going to the office and plugging the printer straight into the server (not using the print server box) and it printed a test page no problems. the settings are all okay. when printing (trying to that is with the print server box) it comes up that it is spooling but nothing prints. ended up being able to ping as well (don't know what was the problem with that earlier). thanks for your help.