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Old 10-15-2005, 02:17 PM   #1 (permalink)
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Cry Windows Update: "problem on your computer is preventing updates from being installed"

When trying to use Windows Update, the updates download successfully but fail to install. The following message appears: "Problem: A problem on your computer is preventing updates from being downloaded or installed." I have turned my antivirus software off, I have tried updating manually, I have tried updating one at a time. Nothing seems to work. I now have a backlog of 13 updates that I'm supposed to install. Can anyone please help? THANKS!
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Old 05-15-2007, 04:24 PM   #2 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

I have the same problem on a W2k SP4 machine. No other error messages, but no updates will install. Any help would be appreciated.
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Old 05-16-2007, 10:50 AM   #3 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

have you tried getting updates from Safe Mode?
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Old 05-16-2007, 02:12 PM   #4 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

I can't get into Windows Update in safe mode. I use a USB wireless adapter for the internet and it won't work in safe mode. Also, I didn't think WU worked in safe mode anyway.

Any other ideas?
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Old 05-17-2007, 09:27 AM   #5 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

My guess is you got a virus.. might want to re-post in Security section and see if they can help you
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Old 05-18-2007, 02:59 PM   #6 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

I gave up on it and reloaded Windows 2000. Now it works fine.

Thanks for the help anyway.
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Old 02-17-2008, 05:26 AM   #7 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

This article has a solution that worked for me.

http://windowssecrets.com/2007/09/27...ents-XP-repair

HTH,
Don
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Old 03-15-2008, 12:06 PM   #8 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

I'm only replying to this because I had the same problem, followed every suggestion on forums and still failed every single time. I worked on it for like 12-14 hours. Then I solved the problem almost accidentally.

I wanted to change the PC name and workgroup in order to continue using it normally even without the updates. When I attempted to do this, Windows told me that I needed to install networking to do so. This came as a surprise to me because I had been able to get on the Internet right from the re-installation of the OS.

When I went to the networking settings, I saw that I only had TCP/IP installed and not Client for Microsoft Networks nor File and Printer Sharing. Once I installed these, the Windows Update icon showed up on the lower right corner and everything was fixed. Simplest solution ever
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Old 03-18-2008, 11:57 PM   #9 (permalink)
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Re: Windows Update: "problem on your computer is preventing updates from being instal

Thanks for posting the solutions. As this thread is pretty old I am going to close it.

Kind regards,
go the power
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