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| Windows 2000 Pro / NT Workstation Support Find support for Windows 2000 Pro / NT Workstation here |
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#1 (permalink) |
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Registered User
Join Date: Jul 2004
Posts: 13
OS: Win2000Pro
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When trying to use Windows Update, the updates download successfully but fail to install. The following message appears: "Problem: A problem on your computer is preventing updates from being downloaded or installed." I have turned my antivirus software off, I have tried updating manually, I have tried updating one at a time. Nothing seems to work. I now have a backlog of 13 updates that I'm supposed to install. Can anyone please help? THANKS!
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#2 (permalink) |
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Registered User
Join Date: Dec 2005
Posts: 23
OS: XP Home SP2
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Re: Windows Update: "problem on your computer is preventing updates from being instal
I have the same problem on a W2k SP4 machine. No other error messages, but no updates will install. Any help would be appreciated.
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#4 (permalink) |
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Registered User
Join Date: Dec 2005
Posts: 23
OS: XP Home SP2
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Re: Windows Update: "problem on your computer is preventing updates from being instal
I can't get into Windows Update in safe mode. I use a USB wireless adapter for the internet and it won't work in safe mode. Also, I didn't think WU worked in safe mode anyway.
Any other ideas? |
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#5 (permalink) |
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Mentally divergent
Join Date: Jun 2005
Location: Chehalis, WA, USA
Posts: 1,019
OS: W2K, Linux-of-the-month
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Re: Windows Update: "problem on your computer is preventing updates from being instal
My guess is you got a virus.. might want to re-post in Security section and see if they can help you
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#7 (permalink) |
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Registered User
Join Date: Feb 2008
Posts: 1
OS: xp
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Re: Windows Update: "problem on your computer is preventing updates from being instal
This article has a solution that worked for me.
http://windowssecrets.com/2007/09/27...ents-XP-repair HTH, Don |
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#8 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 2
OS: 2000 SP4, XP, Vista
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Re: Windows Update: "problem on your computer is preventing updates from being instal
I'm only replying to this because I had the same problem, followed every suggestion on forums and still failed every single time. I worked on it for like 12-14 hours. Then I solved the problem almost accidentally.
I wanted to change the PC name and workgroup in order to continue using it normally even without the updates. When I attempted to do this, Windows told me that I needed to install networking to do so. This came as a surprise to me because I had been able to get on the Internet right from the re-installation of the OS. When I went to the networking settings, I saw that I only had TCP/IP installed and not Client for Microsoft Networks nor File and Printer Sharing. Once I installed these, the Windows Update icon showed up on the lower right corner and everything was fixed. Simplest solution ever ![]() |
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