Another troubleshooting inquiry for J2SE RE Upd.4

Stealth3si · 09-19-2005, 12:42 AM

I'm unable to install Java 2 SE Runtime Environ. Update 4 or any other update for that matter on my clean system (w/ no previous java installed (or programs that use java) ).

I'm also on the Admin account always. I have the offline version. And I tried changin the install dir as well. I deleted the "C:\Documents and Settings\Administrator.[computer name]\Local Settings\Application Data\{3248F0A6-6813-11D6-A77B-00B0D0150040}\ directory, which contains two files, "1033.MST" and "J2SE Runtime Environment 5.0 Update 4.msi". Another direcoty I deleted is the program files\common files\java directory. Either ways, I keep getting the 1722 error "Error 1722. There is a problem with this Windows Installer package. A program run as part of this setup did not finish as expected. Contact your support personnel or package vendor.". Despite that, the installation is registered in the "add/remove programs" list so I modify it and remove it. When I modify it, the installation finishes succesfully but it's hollow and blank if you know what i mean. So I have no choice but to remove it.

So here is the install log file. It may give us an idea of what is causing the problem.

HTML Code:

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\x\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\y\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\Java\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\Java\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\Java\jre1.5.0_04\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\Java\jre1.5.0_04\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\Java\jre1.5.0_04\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

cmdline = "C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip" "C:\Program Files\Java\jre1.5.0_04\\" "C:\DOCUME~1\ADMINI~1.HOA\LOCALS~1\Temp\java_install.log"
Archive: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\\core1.zip
  extracting: bin/
  extracting: bin/awt.dllError:fopen: while opening file <bin/awt.dll>

I will try to do this in safe mode to see if it works. Any input is appreciated. Thank you.

Stealth3si · 09-19-2005, 01:05 AM

I've just tried in safe mode and it doesn't get past the beginning of the installation. Apparently, Windows Installer does not function under Safe Mode. So I guess I'm stuck in normal mode.

Stealth3si · 07-23-2006, 07:14 AM

Well..after almost 11 long ardious months of trying to figure out how to resolve this annoying problem ---- i finally did it. The "installer" dir under "WINNT" dir didn't have the proper rights assigned -- in fact it had no rights, users or owners assinged to it so no one, not even me, could acess it. Ultimately, any and all programs that used the windows installer could not install itself or uninstall properly due to that problem. Out of all the problems/solutions/situations of other people/links/resoures that I searched on the net not one had a reasonable solution. In fact all the solutions out there was the same: install the offline version of the java installation file, or uninstall the previous version then install the latest update. All tunnel visions my goodness. Not even one mentioned about permissions or anything. I finnaly kicked the "error 1722's A$$!

Here it is for future reference if anyone ends up here on their endeavor of searching to solve this encountering problem.

Internal Error 2755. 1632 setup fails

This problem occurs when the following conditions are all true:

You install on a Microsoft Windows NT 4.0 or Microsoft Windows 2000.

-and-

The WinNT folder is located on an NTFS partition.

-and-

You have a folder called Installer under the WinNT folder, and you do not have full access permissions to the Installer folder.

To resolve this problem, change the permissions on the Installer folder to:

Everyone - Read (RX)
Administrators - FullControl
SYSTEM - FullControl

The installer folder is a protected folder. To change perms you will have to go to:
Windows Explorer - Tools - Folder Options - Select View.
Un-check: Hide protected Operating System Files.
The Installer folder is now visible under \Winnt

09-19-2005, 01:05 AM	#2 (permalink)
Stealth3si Registered User Join Date: Nov 2004 Location: Takoma, South Carolina Posts: 220 OS: Windows XP PRO SP3 My System	I've just tried in safe mode and it doesn't get past the beginning of the installation. Apparently, Windows Installer does not function under Safe Mode. So I guess I'm stuck in normal mode.

07-23-2006, 07:14 AM	#3 (permalink)
Stealth3si Registered User Join Date: Nov 2004 Location: Takoma, South Carolina Posts: 220 OS: Windows XP PRO SP3 My System	Well..after almost 11 long ardious months of trying to figure out how to resolve this annoying problem ---- i finally did it. The "installer" dir under "WINNT" dir didn't have the proper rights assigned -- in fact it had no rights, users or owners assinged to it so no one, not even me, could acess it. Ultimately, any and all programs that used the windows installer could not install itself or uninstall properly due to that problem. Out of all the problems/solutions/situations of other people/links/resoures that I searched on the net not one had a reasonable solution. In fact all the solutions out there was the same: install the offline version of the java installation file, or uninstall the previous version then install the latest update. All tunnel visions my goodness. Not even one mentioned about permissions or anything. I finnaly kicked the "error 1722's A$$! Here it is for future reference if anyone ends up here on their endeavor of searching to solve this encountering problem. Internal Error 2755. 1632 setup fails This problem occurs when the following conditions are all true: You install on a Microsoft Windows NT 4.0 or Microsoft Windows 2000. -and- The WinNT folder is located on an NTFS partition. -and- You have a folder called Installer under the WinNT folder, and you do not have full access permissions to the Installer folder. To resolve this problem, change the permissions on the Installer folder to: Everyone - Read (RX) Administrators - FullControl SYSTEM - FullControl The installer folder is a protected folder. To change perms you will have to go to: Windows Explorer - Tools - Folder Options - Select View. Un-check: Hide protected Operating System Files. The Installer folder is now visible under \Winnt