Keyboard Problems?

iceman · 06-01-2003, 07:12 PM

Hi

One of our users is having a problem whereby he'll be using his laptop, typing away at an email etc then his keyboard will stop responding. The only way to get it working again is by going CTRL-ALT-DEL to get into task manager then cancel. Works normally again for a little while

This is becoming more and more frequent

He's got a new IBM T30 Laptop, Windows 2000 and 256 MB RAM

Any help is appreciated

johnwill · 06-02-2003, 01:22 PM

I think I'd call IBM service, sounds like the hardware has a problem. You could try an external keyboard to see if that demonstrates the same problem.

iceman · 06-02-2003, 03:22 PM

sorry, shouldve made my first post clearer. he's currently using an external keyboard at the moment - after that jams even attempting to use his laptop keyboard doesnt work - have already tried another external keyboard and that hasnt worked

ill try a brand new one just to be sure

johnwill · 06-02-2003, 03:38 PM

The keyboard controller will probably be the same for an internal or external keyboard, so I still suspect hardware.

06-01-2003, 07:12 PM	#1 (permalink)
iceman Member Join Date: Dec 2002 Location: NSW, Australia Posts: 21 OS: XP Pro	Keyboard Problems? Hi One of our users is having a problem whereby he'll be using his laptop, typing away at an email etc then his keyboard will stop responding. The only way to get it working again is by going CTRL-ALT-DEL to get into task manager then cancel. Works normally again for a little while This is becoming more and more frequent He's got a new IBM T30 Laptop, Windows 2000 and 256 MB RAM Any help is appreciated

06-02-2003, 01:22 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	I think I'd call IBM service, sounds like the hardware has a problem. You could try an external keyboard to see if that demonstrates the same problem.

06-02-2003, 03:22 PM	#3 (permalink)
iceman Member Join Date: Dec 2002 Location: NSW, Australia Posts: 21 OS: XP Pro	sorry, shouldve made my first post clearer. he's currently using an external keyboard at the moment - after that jams even attempting to use his laptop keyboard doesnt work - have already tried another external keyboard and that hasnt worked ill try a brand new one just to be sure

06-02-2003, 03:38 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	The keyboard controller will probably be the same for an internal or external keyboard, so I still suspect hardware.