Hotmail problems

oliverberet · 06-04-2005, 11:16 AM

When I try to login hotmail , it says, I have to type some picture characters, but I'm not able to c those characters ( its just an red cross mark there ). Help me please

Geekgirl · 06-13-2005, 08:37 AM

Hello and Welcome to TSF

Could you post a screenshot of what your seeing?
Is your system free of spyware/malware? If you are unsure use these programs

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.
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Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

06-04-2005, 11:16 AM	#1 (permalink)
oliverberet Registered User Join Date: Jun 2005 Posts: 1 OS: Win2000	Hotmail problems When I try to login hotmail , it says, I have to type some picture characters, but I'm not able to c those characters ( its just an red cross mark there ). Help me please

06-13-2005, 08:37 AM	#2 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,265 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Hello and Welcome to TSF Could you post a screenshot of what your seeing? Is your system free of spyware/malware? If you are unsure use these programs Download / Install / Update / and Run: Adaware SE check for any updates before running it. Get the plug-in for fixing VX2 variants. You can download it at this SITE To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM