Windows Update Error

Criblo · 03-25-2005, 02:56 AM

Ok, two big problems. I am running Windows Pro Service Pack 1, and IE 5. I try to upgrade IE 5 and it immediately gives me an error when it begins copying files and won't let the installation continue. It gives me the error stating

"Setup was unable to install the components and try running Setup again."

But the big problem is not being able to also update my service packs. I need service pack three for my MP3 player software to work...and every time I go to windows update, it tells me.

"Software Update Incomplete

The Windows Update software did not update successfully. Below are some suggestions to help you proceed:
You may have clicked No when prompted to accept the Trust Certificate. To allow the Windows Update site software to install, click Yes when presented with the Security Warning dialog box.
Your Internet Explorer security settings may be set too high. To install the updated software and access Windows Update, Internet Explorer security must be set to medium or lower, and active scripting and the download and initialization of ActiveX controls must be enabled.

Note These are the default settings for Internet Explorer. For more information about Internet Explorer security and instructions on how to change your security settings, read Microsoft Knowledge Base (KB) Article Q174360. "

I'm not sure if the two problems are related, but I've done some basic stuff such as clearing the cache and cookies, and running an emergency repair on the win2k....and well no luck.....also on a completely unrelated problem, while I'm listing them off....My screen resolution reverts back to 800X600 after each reboot....as opposed to the 1280X1024 that I generally use....any advice to fix this little annoyance would be appreciated as well.

**Wozer** · 03-26-2005, 08:52 AM

SP1?????

d00d..thats like way out of date..when I bought my OEM copy of 2kpro about 2 years ago, it already had SP3 included..and the present SP is SP4

I know this sounds like a pain, but what I would do is to back up data, and do a clean install and IMMEDIATELY install SP4...you can of course download all updates/service packs directly as opposed to using windows update...

this is what I frequently do (OK, not always)...I do have the SP4 for 2kpro and SP2 for XPpro on my drives for access upon a new install...

from experience, I can say that installing a Service Pack on an 'old' active OS can cause some problems...

and, oh, if you choose this path, make sure you have all the latest drivers for your hardware available..and take note of the fact that letting windoze update deal with driver updates is not suggested, use your manufacturer's drivers..

03-25-2005, 02:56 AM	#1 (permalink)
Criblo Registered User Join Date: Mar 2005 Posts: 1 OS: Windows 2K Pro	Windows Update Error Ok, two big problems. I am running Windows Pro Service Pack 1, and IE 5. I try to upgrade IE 5 and it immediately gives me an error when it begins copying files and won't let the installation continue. It gives me the error stating *"Setup was unable to install the components and try running Setup again."* But the big problem is not being able to also update my service packs. I need service pack three for my MP3 player software to work...and every time I go to windows update, it tells me. "Software Update Incomplete The Windows Update software did not update successfully. Below are some suggestions to help you proceed: You may have clicked No when prompted to accept the Trust Certificate. To allow the Windows Update site software to install, click Yes when presented with the Security Warning dialog box. Your Internet Explorer security settings may be set too high. To install the updated software and access Windows Update, Internet Explorer security must be set to medium or lower, and active scripting and the download and initialization of ActiveX controls must be enabled. Note These are the default settings for Internet Explorer. For more information about Internet Explorer security and instructions on how to change your security settings, read Microsoft Knowledge Base (KB) Article Q174360. " I'm not sure if the two problems are related, but I've done some basic stuff such as clearing the cache and cookies, and running an emergency repair on the win2k....and well no luck.....also on a completely unrelated problem, while I'm listing them off....My screen resolution reverts back to 800X600 after each reboot....as opposed to the 1280X1024 that I generally use....any advice to fix this little annoyance would be appreciated as well.

03-26-2005, 08:52 AM	#2 (permalink)
Wozer TSF Enthusiast Join Date: Oct 2004 Posts: 973 OS: 2kpro/XP pro/MCE	SP1????? d00d..thats like way out of date..when I bought my OEM copy of 2kpro about 2 years ago, it already had SP3 included..and the present SP is SP4 I know this sounds like a pain, but what I would do is to back up data, and do a clean install and IMMEDIATELY install SP4...you can of course download all updates/service packs directly as opposed to using windows update... this is what I frequently do (OK, not always)...I do have the SP4 for 2kpro and SP2 for XPpro on my drives for access upon a new install... from experience, I can say that installing a Service Pack on an 'old' active OS can cause some problems... and, oh, if you choose this path, make sure you have all the latest drivers for your hardware available..and take note of the fact that letting windoze update deal with driver updates is not suggested, use your manufacturer's drivers..