IP Address is 0.0.0.0 with internal error

jojo monkey · 06-29-2009, 10:42 AM

Hello All,

Maybe you can help me with my computer. Using Verzion DSL, I lost my ability to connect to the internet and my computer shows my IP address as 0.0.0.0

I have tried releasing and renewing my IP address (using the command function) but it states to me that there is an internal error and that I should reseat my network card or reboot.

I have inserted a new card into the machine and the same error comes up.

I have a Win 2000 Pro computer with 256mb ram. I have run ipconfig to see what my ip address was and to restore it with no success.

Does anyone have any other troubleshooting steps I should try to restore my connectivity?

Thanks in advance for any help,

Jojo

Niram · 07-03-2009, 04:19 PM

maybe contact your internet provider?

**TheOutcaste** · 07-03-2009, 08:30 PM

Welcome to TSF!

See if this will help:
How to remove and reinstall TCP/IP for Windows 2000

Jerry

jojo monkey · 07-09-2009, 12:20 PM

Hello All,

I first want to say thanks for posting replies and helping.

I have found a "solution" but I can't say what it was.

So I took the machine (connected to Verizon DSL directly) and plugged it into a router with a cable internet connection and instantly it recognized a connection and obtained an IP address. After that, I was able to connect to the internet and surf like normal.

I then returned the PC to the DSL connection, rebooted the DSL router (turn off and unplugged for 5 minutes) and then connected everything and turned on the PC. I connected instantly to the internet.

Someone posted asking if I had contacted my ISP, I did on two occassions for this problem and both times they told me the problem was at my end and that I had to replace the NIC card. Well when first troubleshooting this problem, I replaced the NIC card with no luck.

In fact, after the above steps to connect, I was able to connect using the same NIC card that Verizon kept telling me to replace. I suspect that the issue was not with the PC so much as it was with the DSL modem.

So if anyone else has this issue with their DSL modem and 0.0.0.0 IP, I recommend rebooting the DSL modemn with at least 2 minutes of off time and if that doesn't work, try to see if the computer will connect to a router and another internet connection.

Thanks once again for all the help and posts.

Jojo

06-29-2009, 10:42 AM	#1 (permalink)
jojo monkey Registered User Join Date: Jun 2009 Posts: 2 OS: Windows XP SP3	IP Address is 0.0.0.0 with internal error Hello All, Maybe you can help me with my computer. Using Verzion DSL, I lost my ability to connect to the internet and my computer shows my IP address as 0.0.0.0 I have tried releasing and renewing my IP address (using the command function) but it states to me that there is an internal error and that I should reseat my network card or reboot. I have inserted a new card into the machine and the same error comes up. I have a Win 2000 Pro computer with 256mb ram. I have run ipconfig to see what my ip address was and to restore it with no success. Does anyone have any other troubleshooting steps I should try to restore my connectivity? Thanks in advance for any help, Jojo

07-03-2009, 04:19 PM	#2 (permalink)
Niram Registered User Join Date: Jun 2009 Location: croatia Posts: 169 OS: xp service pack 3 My System	Re: IP Address is 0.0.0.0 with internal error maybe contact your internet provider? __________________ Damn those critters! Have to kill em all! (referring to viruses)

07-03-2009, 08:30 PM	#3 (permalink)
TheOutcaste TSF Enthusiast Join Date: Mar 2009 Location: Portland, OR Posts: 756 OS: MS-Dos 6.22 - Win7	Re: IP Address is 0.0.0.0 with internal error Welcome to TSF! See if this will help: How to remove and reinstall TCP/IP for Windows 2000 Jerry __________________ Microsoft MVP - Windows Desktop Experience Of course I know all the answers; I just don't always match the answers to the right questions. Rated R for Violence -- When your PC flies through a window, that's violent, right?

07-09-2009, 12:20 PM	#4 (permalink)
jojo monkey Registered User Join Date: Jun 2009 Posts: 2 OS: Windows XP SP3	Re: IP Address is 0.0.0.0 with internal error Hello All, I first want to say thanks for posting replies and helping. I have found a "solution" but I can't say what it was. So I took the machine (connected to Verizon DSL directly) and plugged it into a router with a cable internet connection and instantly it recognized a connection and obtained an IP address. After that, I was able to connect to the internet and surf like normal. I then returned the PC to the DSL connection, rebooted the DSL router (turn off and unplugged for 5 minutes) and then connected everything and turned on the PC. I connected instantly to the internet. Someone posted asking if I had contacted my ISP, I did on two occassions for this problem and both times they told me the problem was at my end and that I had to replace the NIC card. Well when first troubleshooting this problem, I replaced the NIC card with no luck. In fact, after the above steps to connect, I was able to connect using the same NIC card that Verizon kept telling me to replace. I suspect that the issue was not with the PC so much as it was with the DSL modem. So if anyone else has this issue with their DSL modem and 0.0.0.0 IP, I recommend rebooting the DSL modemn with at least 2 minutes of off time and if that doesn't work, try to see if the computer will connect to a router and another internet connection. Thanks once again for all the help and posts. Jojo