cant connect to internet

rjteague · 03-01-2009, 02:26 PM

I have clean installed win 2000 pro on western digital 400 hard drive and everything seems to be working except being able to connect to internet. I checked the computer and found the following after doing IPCONFIG /all, etc: IP routing not enabled, wins proxy not enabled, 3 yellow question marks in device mgr -- ethernet controller, pci simple communication controller, and an unknown. Also a red x is beside NT APM legacy interface node. One place says no modem and another place shows a creative modem blaster. It also says it has a national semiconductor DP83815 10/100 ethernet device. I have comcast internet and it is set to go to www.comcast.net web site. Any help on correcting the problem? email address is oracteague@comcast.net

**djaburg** · 03-04-2009, 04:56 PM

When you do your ipconfig /all, what else do you get? List it all.

rjteague · 03-06-2009, 08:29 AM

second ipconfig /all gave: host name robertteague, node type broadcast, ip routing not enabled, wins proxy not enabled, dhs suffix search hsd1.tn.comcast.net, connection specific dns suffix hsd1.tn.comcast.net, description netgear FA311/FA312 pci adapter, physical address 00-0F-B5-FB-03-7A, DHCP enabled, autoconfig enabled, IP address 192.168.1.102, subnet mask 255.255.255.0, default gateway 192.168.1.1, DHCP server 192.168.1.1, DNS servers -- 68.87.68.162, 68.87.74.162, 68.87.64.196 lease obtained 3/06/09 at 8:54 expires 3/07/09 at 8:54 My computer is connected to a router and cable modem which shows to be working correctly and should be able to connect to internet.

**djaburg** · 03-06-2009, 09:26 PM

Are your sure that your router is getting internet connectivity? You're connecting to your router just fine, so it doesn't make too much sense. What you could try doing is going through the connection wizard in IE. Start internet explorer, click on TOOLS>OPTIONS>CONNECTIONS and run through the setup option making sure you indicate that you're using a connection that's always on and that you're NOT using a proxy server.

**Net Jockey** · 03-06-2009, 10:18 PM

Quote:

Originally Posted by rjteague

yellow question marks in device mgr -- Ethernet controller,

The yellow mark next to the Ethernet indicates that there is something wrong with it...such as the driver may not be installed.

rjteague · 03-08-2009, 02:48 PM

problem was solved by help from comcast. Seems that even though the modem and router allowed one computer to work, I had to recycle them to get the other computer to work.

03-01-2009, 02:26 PM	#1 (permalink)
rjteague Registered User Join Date: Mar 2009 Posts: 3 OS: win 2000 pro	cant connect to internet I have clean installed win 2000 pro on western digital 400 hard drive and everything seems to be working except being able to connect to internet. I checked the computer and found the following after doing IPCONFIG /all, etc: IP routing not enabled, wins proxy not enabled, 3 yellow question marks in device mgr -- ethernet controller, pci simple communication controller, and an unknown. Also a red x is beside NT APM legacy interface node. One place says no modem and another place shows a creative modem blaster. It also says it has a national semiconductor DP83815 10/100 ethernet device. I have comcast internet and it is set to go to www.comcast.net web site. Any help on correcting the problem? email address is oracteague@comcast.net

03-04-2009, 04:56 PM	#2 (permalink)
djaburg TSF Enthusiast Join Date: May 2008 Posts: 1,147 OS: XP SP3/Vista/7 Server 2K/2K3/2K8	Re: cant connect to internet When you do your ipconfig /all, what else do you get? List it all. __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The inherent vice of capitalism is the uneven division of blessings, while the inherent virtue of socialism is the equal division of misery.

03-06-2009, 08:29 AM	#3 (permalink)
rjteague Registered User Join Date: Mar 2009 Posts: 3 OS: win 2000 pro	Re: cant connect to internet second ipconfig /all gave: host name robertteague, node type broadcast, ip routing not enabled, wins proxy not enabled, dhs suffix search hsd1.tn.comcast.net, connection specific dns suffix hsd1.tn.comcast.net, description netgear FA311/FA312 pci adapter, physical address 00-0F-B5-FB-03-7A, DHCP enabled, autoconfig enabled, IP address 192.168.1.102, subnet mask 255.255.255.0, default gateway 192.168.1.1, DHCP server 192.168.1.1, DNS servers -- 68.87.68.162, 68.87.74.162, 68.87.64.196 lease obtained 3/06/09 at 8:54 expires 3/07/09 at 8:54 My computer is connected to a router and cable modem which shows to be working correctly and should be able to connect to internet.

03-06-2009, 09:26 PM	#4 (permalink)
djaburg TSF Enthusiast Join Date: May 2008 Posts: 1,147 OS: XP SP3/Vista/7 Server 2K/2K3/2K8	Re: cant connect to internet Are your sure that your router is getting internet connectivity? You're connecting to your router just fine, so it doesn't make too much sense. What you could try doing is going through the connection wizard in IE. Start internet explorer, click on TOOLS>OPTIONS>CONNECTIONS and run through the setup option making sure you indicate that you're using a connection that's always on and that you're NOT using a proxy server. __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The inherent vice of capitalism is the uneven division of blessings, while the inherent virtue of socialism is the equal division of misery.

03-08-2009, 02:48 PM	#6 (permalink)
rjteague Registered User Join Date: Mar 2009 Posts: 3 OS: win 2000 pro	Re: cant connect to internet problem was solved by help from comcast. Seems that even though the modem and router allowed one computer to work, I had to recycle them to get the other computer to work.