Windows Installer Failure

jreach72 · 10-21-2002, 08:20 AM

All:

For some reason my Office 2000 Pro has gotten fouled up. When I go to open any of the apps I get a message telling me that it needs to be re-installed from the original disk. I go to do that and it hangs at the installer loading. Then I get a message stating that Windows Installer failed to load.

I have re-installed all the windows files to no avail....can anyone help, I am really trying to avoid having to FORMAT the drive.

Thanks,

Jeff

**Doonz** · 10-21-2002, 08:23 AM

What version of Anti virus are you running....try uninstalling the AV then installing office...does that help???

What vesion of office??

jreach72 · 10-21-2002, 11:44 AM

Office 2000 Pro

Running Norton Corporate Antivirus

Windows 2000 Pro

I will try the antivirus and report back.

Thanks

10-21-2002, 08:20 AM	#1 (permalink)
jreach72 Registered User Join Date: Oct 2002 Posts: 2 OS: win2k PRO	Windows Installer Failure All: For some reason my Office 2000 Pro has gotten fouled up. When I go to open any of the apps I get a message telling me that it needs to be re-installed from the original disk. I go to do that and it hangs at the installer loading. Then I get a message stating that Windows Installer failed to load. I have re-installed all the windows files to no avail....can anyone help, I am really trying to avoid having to FORMAT the drive. Thanks, Jeff

10-21-2002, 08:23 AM	#2 (permalink)
Doonz S.W.A.T Join Date: Jun 2002 Location: Long Island Posts: 1,481 OS: WinXP, Vista, MAC 10.x	What version of Anti virus are you running....try uninstalling the AV then installing office...does that help??? What vesion of office?? __________________ Simple Wise-A%$ Techie Last edited by Doonz; 10-21-2002 at 08:24 AM.

10-21-2002, 11:44 AM	#3 (permalink)
jreach72 Registered User Join Date: Oct 2002 Posts: 2 OS: win2k PRO	Office 2000 Pro Running Norton Corporate Antivirus Windows 2000 Pro I will try the antivirus and report back. Thanks