Add/Remove Programs problem Win2K

sjames08 · 12-27-2004, 03:47 PM

When I click on Add/Remove Programs in control panel I get the following message:

An unexpected error occurred.

Object doesn't support this property or method.
res://sp3res.dll/default.hta
Line: 21

Anyone know how to correct this?

CTSNKY · 12-27-2004, 03:52 PM

First thing I'd try is the System File Checker.

With your Win2K CD in the drive, go to Start/Run and type in:
sfc /scannow

The program will analyze your system files and replace what's damaged/corrupted form the CD.

sjames08 · 12-27-2004, 05:31 PM

Thanks! I tried that, but, it still won't list the currently installed programs and I still get the same error message. The error message comes up when I click on add/remove programs from the control panel.

CTSNKY · 12-27-2004, 05:42 PM

From the Run command line, you can use:

rundll32.exe shell32.dll,Control_RunDLL appwiz.cpl

to get into the dialog.

I assume you have run a full virus scan, just to be sure?

Link that may help:

http://www.pcworld.com/howto/article...7,pg,16,00.asp

sjames08 · 12-28-2004, 01:43 PM

Thanks! Although I haven't been able to fix the problem, I was able to download an "Uninstall" program and remove programs from there. This also gives the ability to print out all programs and uninstall commands for each of them. Add/Remove Plus! is the program I downloaded. It can be found at:

http://www.aurelitec.com/store/arplus/indexp.htm

12-27-2004, 03:47 PM	#1 (permalink)
sjames08 Registered User Join Date: Dec 2004 Posts: 34 OS: Win2000Professional	Add/Remove Programs problem Win2K When I click on Add/Remove Programs in control panel I get the following message: An unexpected error occurred. Object doesn't support this property or method. res://sp3res.dll/default.hta Line: 21 Anyone know how to correct this?

12-27-2004, 03:52 PM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	First thing I'd try is the System File Checker. With your Win2K CD in the drive, go to Start/Run and type in: sfc /scannow The program will analyze your system files and replace what's damaged/corrupted form the CD. __________________ GO BIG BLUE!!

12-27-2004, 05:42 PM	#4 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	From the Run command line, you can use: rundll32.exe shell32.dll,Control_RunDLL appwiz.cpl to get into the dialog. I assume you have run a full virus scan, just to be sure? Link that may help: http://www.pcworld.com/howto/article...7,pg,16,00.asp __________________ GO BIG BLUE!!

12-27-2004, 05:31 PM	#3 (permalink)
sjames08 Registered User Join Date: Dec 2004 Posts: 34 OS: Win2000Professional	Thanks! I tried that, but, it still won't list the currently installed programs and I still get the same error message. The error message comes up when I click on add/remove programs from the control panel.

12-28-2004, 01:43 PM	#5 (permalink)
sjames08 Registered User Join Date: Dec 2004 Posts: 34 OS: Win2000Professional	Thanks! Although I haven't been able to fix the problem, I was able to download an "Uninstall" program and remove programs from there. This also gives the ability to print out all programs and uninstall commands for each of them. Add/Remove Plus! is the program I downloaded. It can be found at: http://www.aurelitec.com/store/arplus/indexp.htm