Dell will not load OS....

cc103 · 05-07-2008, 09:50 AM

Turn on the computer and the Dell splash comes up for about 3 secs. and then I get this error.

Error Message:
A disk read error occurred
Press Ctrl+Alt+Delete to restart

It is a Dell Latitude C610 running Win2K pro.
It comes up to the Dell splash screen but then I get that error message...
Any ideas?
Thanks

dai · 05-07-2008, 12:39 PM

check you can see the hard drive listed in the bios ok
run
chkdsk /r

cc103 · 05-07-2008, 04:05 PM

I can't get to the Run prompt...As I said, I only get the Dell splash screen for a couple of seconds then the error message appears.

dai · 05-07-2008, 05:44 PM

tap f8 when booting and try
last known good configuration

hitech · 05-08-2008, 10:10 AM

Quote:

Originally Posted by dai

check you can see the hard drive listed in the bios ok
run
chkdsk /r

dai · 05-08-2008, 10:13 AM

and the point of your last post was?

hitech · 05-08-2008, 10:43 AM

Quote:

Originally Posted by dai

and the point of your last post was?

just seeing if he had checked his hardrive in bios.

djaburg · 05-15-2008, 12:13 AM

Perhaps I'm stating the obvious, but if you're getting a disk read error it sounds like the drive is failing. I'd suggest backing things up ASAP and then work on getting the operating system working. If you have a second computer perhaps you could put the drive as a slave in it and back things up.

05-07-2008, 09:50 AM	#1 (permalink)
cc103 Registered User Join Date: Jan 2007 Posts: 45 OS: XP Home SP2	Dell will not load OS.... Turn on the computer and the Dell splash comes up for about 3 secs. and then I get this error. Error Message: A disk read error occurred Press Ctrl+Alt+Delete to restart It is a Dell Latitude C610 running Win2K pro. It comes up to the Dell splash screen but then I get that error message... Any ideas? Thanks

05-07-2008, 12:39 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 35,879 OS: vista 32x ultimate retail	Re: Dell will not load OS.... check you can see the hard drive listed in the bios ok run chkdsk /r __________________

05-07-2008, 04:05 PM	#3 (permalink)
cc103 Registered User Join Date: Jan 2007 Posts: 45 OS: XP Home SP2	Re: Dell will not load OS.... I can't get to the Run prompt...As I said, I only get the Dell splash screen for a couple of seconds then the error message appears.

05-07-2008, 05:44 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 35,879 OS: vista 32x ultimate retail	Re: Dell will not load OS.... tap f8 when booting and try last known good configuration __________________

05-08-2008, 10:13 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 35,879 OS: vista 32x ultimate retail	Re: Dell will not load OS.... and the point of your last post was? __________________

05-15-2008, 12:13 AM	#8 (permalink)
djaburg Registered User Join Date: May 2008 Posts: 42 OS: XP SP2	Re: Dell will not load OS.... Perhaps I'm stating the obvious, but if you're getting a disk read error it sounds like the drive is failing. I'd suggest backing things up ASAP and then work on getting the operating system working. If you have a second computer perhaps you could put the drive as a slave in it and back things up.