FOH

I am using Windows 2000 and am having problems with installing my camera software. The camera is a Kodak DC280. The software that came with the camera installs and works fine, but you can not connect the camera to the computer using USB. Kodak has a "patch" that fixes the USB connection problem, (or it did in my other computer). In this computer, it causes the camera software to uninstall.

The patch is on Kodak's web site: Here

About half way down the page you will see the Windows 2000 USB driver update it is called, dd0772.exe

I have tried the software and "patch" in another computer with Windows 2000 and it works fine, no problems at all, it installs quick and easy.

But in my computer, I can install the camera software no problem, but when I try to install the "patch", the install shield comes up normaly, like it is going to install, but then a warning box comes up and says "are you sure you want to UNINSTALL the camera software ---- yes or no!?!?!? If you click no, it says:

"unable to perform uninstall of (DefaultUninstall) section .inf file"

and then exits the install, if you click yes, the UNINSTALL shield comes up and DOES uninstall the camera software!!! I have been on the phone with Kodak for HOURS and they can't come up with a solution either.

After trying everything that I knew, and everything that Kodak knew to try, and since the software works fine on another computer, I figured it must be a problem with Windows, so I reinstalled the OS. That didn't change anything.

Needless to say...........HELP!!!!!