Reinstalled Win2K Pro.

cc103 · 02-26-2008, 06:44 AM

I have a Dell Latitude laptop and it has been given me a fit with the blue screen coming up. I have been in numerous chats with Dell and finally they sent a tech to replace the RAM and motherboard. Later in the day the thing would not even boot. I chatted with them again and they said to reinstall and reformat the HDD. I did and now I think I screwed the thing up. The 6 icons now on the desktop are as big as my fist, the color is messed up and I cannot adjust the resolution.
Any ideas?
I do have the Driver and Utilities disk, do I need to run that or what?

**simpswr** · 02-26-2008, 06:48 AM

Sounds like you are missing the Video Adaptor driver . . you can find the newest one on the Dell Support site, but it should also be on your driver disc

cc103 · 02-26-2008, 06:54 AM

I haven't run that disk yet so I will run it when I get home. We finished up doing the reinstall late last night and I was so mad I just had to get away from that machine.
Thanks.

cc103 · 02-27-2008, 07:36 AM

I tried to run the drivers and utilities disk but it was not the correct one. I contacted Dell and the tech pushed the drivers that I needed. They all worked to some degree with some additional software needed, like installing Win. Installer 3.1 and sp3.

**simpswr** · 02-27-2008, 07:51 AM

You can find all the drivers for you pc here: http://support.dell.com/

02-26-2008, 06:44 AM	#1 (permalink)
cc103 Registered User Join Date: Jan 2007 Posts: 54 OS: XP Home SP2	Reinstalled Win2K Pro. I have a Dell Latitude laptop and it has been given me a fit with the blue screen coming up. I have been in numerous chats with Dell and finally they sent a tech to replace the RAM and motherboard. Later in the day the thing would not even boot. I chatted with them again and they said to reinstall and reformat the HDD. I did and now I think I screwed the thing up. The 6 icons now on the desktop are as big as my fist, the color is messed up and I cannot adjust the resolution. Any ideas? I do have the Driver and Utilities disk, do I need to run that or what?

02-26-2008, 06:48 AM	#2 (permalink)
simpswr Mentor Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 4,476 OS: XP, Vista	Re: Reinstalled Win2K Pro. Sounds like you are missing the Video Adaptor driver . . you can find the newest one on the Dell Support site, but it should also be on your driver disc __________________ Rich MemTest86 \| BenchTest \| Spyware Cleaning \| How to Post a Screen shot \| PC running slow]

02-26-2008, 06:54 AM	#3 (permalink)
cc103 Registered User Join Date: Jan 2007 Posts: 54 OS: XP Home SP2	Re: Reinstalled Win2K Pro. I haven't run that disk yet so I will run it when I get home. We finished up doing the reinstall late last night and I was so mad I just had to get away from that machine. Thanks.

02-27-2008, 07:36 AM	#4 (permalink)
cc103 Registered User Join Date: Jan 2007 Posts: 54 OS: XP Home SP2	Re: Reinstalled Win2K Pro. I tried to run the drivers and utilities disk but it was not the correct one. I contacted Dell and the tech pushed the drivers that I needed. They all worked to some degree with some additional software needed, like installing Win. Installer 3.1 and sp3.

02-27-2008, 07:51 AM	#5 (permalink)
simpswr Mentor Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 4,476 OS: XP, Vista	Re: Reinstalled Win2K Pro. You can find all the drivers for you pc here: http://support.dell.com/ __________________ Rich MemTest86 \| BenchTest \| Spyware Cleaning \| How to Post a Screen shot \| PC running slow]