Sudden Shutdowns??

tesisson · 01-15-2008, 12:51 PM

Just about every time I close an application or IE window, my computer suddenly shuts down, reboots and restarts. When it restarts, it goes thru the disc scan and reboots just as I just started the computer. Sometimes it happens when I start up and the computer is cold and sometimes after its been on all day. It all happens when I hit the Close Button [X] on any window.

I tried closing the windows by right clicking and hitting CLOSE, and it still does it. Its not every time but it is always when I dont need it to happen. Also it happens several times a day. Has anyone had this problem? Please advise

**Go The Power** · 01-16-2008, 04:03 AM

Hello and welcome to TSF

Try running IE in safe mode and see if you still have the same problem:

Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons)

tesisson · 01-16-2008, 12:34 PM

It wont open in safe mode. It just stops at the WINDOWS IS OPENING screen.

**Go The Power** · 01-16-2008, 03:41 PM

Sorry please run the above instructions in Normal mode.

tesisson · 01-17-2008, 02:02 PM

I dont have an Internet Exlpore (no Addons) in my system tools file. I only have the defrag, disc clean, backup, character map, and system info.

**Go The Power** · 01-17-2008, 02:18 PM

Open IE and go to Tools => Internet Options => Advanced and uncheck "Enable third-party browser extensions" (requires restart). Try opening links after you rebooted and let us know if you still have a problem.

01-15-2008, 12:51 PM	#1 (permalink)
tesisson Registered User Join Date: Jan 2008 Posts: 3 OS: win pro 2000 sp2	Sudden Shutdowns?? Just about every time I close an application or IE window, my computer suddenly shuts down, reboots and restarts. When it restarts, it goes thru the disc scan and reboots just as I just started the computer. Sometimes it happens when I start up and the computer is cold and sometimes after its been on all day. It all happens when I hit the Close Button [X] on any window. I tried closing the windows by right clicking and hitting CLOSE, and it still does it. Its not every time but it is always when I dont need it to happen. Also it happens several times a day. Has anyone had this problem? Please advise

01-16-2008, 04:03 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,451 OS: Windows XP Home SP2 Blog Entries: 1	Re: Sudden Shutdowns?? Hello and welcome to TSF Try running IE in safe mode and see if you still have the same problem: Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons) __________________

01-16-2008, 12:34 PM	#3 (permalink)
tesisson Registered User Join Date: Jan 2008 Posts: 3 OS: win pro 2000 sp2	Re: Sudden Shutdowns?? It wont open in safe mode. It just stops at the WINDOWS IS OPENING screen.

01-16-2008, 03:41 PM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,451 OS: Windows XP Home SP2 Blog Entries: 1	Re: Sudden Shutdowns?? Sorry please run the above instructions in Normal mode. __________________

01-17-2008, 02:02 PM	#5 (permalink)
tesisson Registered User Join Date: Jan 2008 Posts: 3 OS: win pro 2000 sp2	Re: Sudden Shutdowns?? I dont have an Internet Exlpore (no Addons) in my system tools file. I only have the defrag, disc clean, backup, character map, and system info.

01-17-2008, 02:18 PM	#6 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,451 OS: Windows XP Home SP2 Blog Entries: 1	Re: Sudden Shutdowns?? Open IE and go to Tools => Internet Options => Advanced and uncheck "Enable third-party browser extensions" (requires restart). Try opening links after you rebooted and let us know if you still have a problem. __________________