Windows/Office 2000 printing problem

02-27-2002, 10:24 AM

I just wanted to post this to see if anyone else has run into this problem before. I have a user within my company who has a Compaq Armada M700 laptop, running window 2000 professional, and office 2000. Whenever she goes to print a Word or Excel document with a link in it, it will reboot her computer. She is printing to a HP LJ8150N network printer. She is the only user having this problem. She emailed me the file and I attempted to print it to the exact printer, no issues. So I know that it is not the printer or print drivers. Any ideas?? I am about to go and reinstall Office 2000 to see if that fixes it. Thank you for any help.

-Jared

**Jason** · 03-02-2002, 12:48 PM

My first guess would be printer drivers. Is she having this problem with other programs from her computer?

02-27-2002, 10:24 AM	#1 (permalink)
Unregistered Posts: n/a OS:	Windows/Office 2000 printing problem I just wanted to post this to see if anyone else has run into this problem before. I have a user within my company who has a Compaq Armada M700 laptop, running window 2000 professional, and office 2000. Whenever she goes to print a Word or Excel document with a link in it, it will reboot her computer. She is printing to a HP LJ8150N network printer. She is the only user having this problem. She emailed me the file and I attempted to print it to the exact printer, no issues. So I know that it is not the printer or print drivers. Any ideas?? I am about to go and reinstall Office 2000 to see if that fixes it. Thank you for any help. -Jared

03-02-2002, 12:48 PM	#2 (permalink)
Jason Shot the jukebox Join Date: Dec 2001 Location: Tampa, FL Posts: 6,811 OS: Windows XP My System Blog Entries: 2	My first guess would be printer drivers. Is she having this problem with other programs from her computer? __________________ Posting Tips \| Advice for New People \| Common Fixes \|

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