Inaccessible Boot Device - No HDD seen on recovery

aurum · 03-31-2007, 01:54 PM

I just had a power interuption on my system and got this error on
restart. I have tried to go into system recovery with my Win 2k CD,
but when I go to repair it says there is no HDD. I can see my HDD
listed when I startup the PC, I have opened the case and tightened all the conncetions, and have gone into the BIOS and loaded all the default settings. How can I go from here to fix it?
Is my hard drive toast?

dai · 03-31-2007, 03:21 PM

d/l and run the h/d makers diognostic utility on the h/d
if it comes up clear run
chkdsk /r

aurum · 03-31-2007, 06:14 PM

I ran a full scan with the Western Digital diagnostic tool and it didn't find any errors, but I still get a no HDD message when trying to repair from the Win2k disk. Any more ideas?

dai · 03-31-2007, 06:17 PM

is it sata or ata

aurum · 03-31-2007, 07:12 PM

Sata - Wd800jd-22jn

Tumbleweed36 · 03-31-2007, 07:59 PM

Hi,

Do you also have an IDE Hard drive on that computer? Have you made sure that you have the Hard Drive Priority set correctly in the Bios Setup Menu? You need to also check the Boot Order to make sure it is proper.

aurum · 03-31-2007, 08:39 PM

No it only has 1 drive.

I edited boot order to allow the CD drive, it is now:
Floppy
CD Drive
VIA VT6420 1st HDD (Should this be showing my actual HD?)

The only BIOS settings I see that might be related are:
Under advanced
OnChip SATA BOOTROM (enabled)

My Boot Settings
Quick Boot (enabled)
Full Screen Logo (enabled)
AddON ROM Display Mode (Force BIOS)
Bootup Num Lock (on)
PS/2 Mouse Support (auto)
Wait for F1 if error (enabled)
Hit 'Del' Message display (enabled)
Interrupt 19 capture (disabled)

Tumbleweed36 · 03-31-2007, 08:52 PM

Hi,

What motherboard are we dealing with? Also, when there is a power interruption (computer shut down without a proper shut down), some times a simple CMOS clearing with solve that problem. Might be worth a try, because something in there might be corrupted and it won't harm anythng.

In the bios setup menu, do you have Sata enabled? There should be a couple of options in there that need to be enabled. When we know the board, that might help us to know.

I would set the boot order to:

CDRom - 1st
Floppy - 2nd
Hard Drive - 3rd...boot order

aurum · 04-01-2007, 06:08 AM

It is an ASUS K8V-X motherboard. I am downloading the manual now to see how to reset the CMOS and if it says anything about SATA drives.

aurum · 04-01-2007, 06:44 AM

I reset the CMOS and still have the error. I see nothing in the BIOS to change. My BIOS version is 08.00.09 ID A0091006

Tumbleweed36 · 04-01-2007, 07:03 AM

Hi,

Did you follow dai's instructions or doesn't it show anyplace?

Another consideration, when you go into the BIOS setup menu, is the drive listed in there? Is it set to Auto?

aurum · 04-01-2007, 07:33 AM

I ran the HD diagnostic and nothing showed up. In the BIOS Setup I don't see anything about this hard drive and no SATA setting other than
SATA BOOTROM (enabled)

Tumbleweed36 · 04-01-2007, 10:13 AM

Hi,

Strange that it does not even show up. Do a double check, because Sata drives are notorious for having the power cable and the data cable be very loose fitting on the drive. In fact, on many I have to use cable ties to keep them on the drives. Make sure that they are not loose on the drive. If it doesn't show up, it almost sounds like the cable and drive are not making a good connection. Do you have another cable to try?

03-31-2007, 01:54 PM	#1 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Inaccessible Boot Device - No HDD seen on recovery I just had a power interuption on my system and got this error on restart. I have tried to go into system recovery with my Win 2k CD, but when I go to repair it says there is no HDD. I can see my HDD listed when I startup the PC, I have opened the case and tightened all the conncetions, and have gone into the BIOS and loaded all the default settings. How can I go from here to fix it? Is my hard drive toast?

03-31-2007, 03:21 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,593 OS: win 7 32x 64x rtm	Re: Inaccessible Boot Device - No HDD seen on recovery d/l and run the h/d makers diognostic utility on the h/d if it comes up clear run chkdsk /r __________________

03-31-2007, 06:14 PM	#3 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Re: Inaccessible Boot Device - No HDD seen on recovery I ran a full scan with the Western Digital diagnostic tool and it didn't find any errors, but I still get a no HDD message when trying to repair from the Win2k disk. Any more ideas?

03-31-2007, 06:17 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,593 OS: win 7 32x 64x rtm	Re: Inaccessible Boot Device - No HDD seen on recovery is it sata or ata __________________

03-31-2007, 07:12 PM	#5 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Re: Inaccessible Boot Device - No HDD seen on recovery Sata - Wd800jd-22jn

03-31-2007, 07:59 PM	#6 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,655 OS: XP Professional	Re: Inaccessible Boot Device - No HDD seen on recovery Hi, Do you also have an IDE Hard drive on that computer? Have you made sure that you have the Hard Drive Priority set correctly in the Bios Setup Menu? You need to also check the Boot Order to make sure it is proper. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

03-31-2007, 08:39 PM	#7 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Re: Inaccessible Boot Device - No HDD seen on recovery No it only has 1 drive. I edited boot order to allow the CD drive, it is now: Floppy CD Drive VIA VT6420 1st HDD (Should this be showing my actual HD?) The only BIOS settings I see that might be related are: Under advanced OnChip SATA BOOTROM (enabled) My Boot Settings Quick Boot (enabled) Full Screen Logo (enabled) AddON ROM Display Mode (Force BIOS) Bootup Num Lock (on) PS/2 Mouse Support (auto) Wait for F1 if error (enabled) Hit 'Del' Message display (enabled) Interrupt 19 capture (disabled)

03-31-2007, 08:52 PM	#8 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,655 OS: XP Professional	Re: Inaccessible Boot Device - No HDD seen on recovery Hi, What motherboard are we dealing with? Also, when there is a power interruption (computer shut down without a proper shut down), some times a simple CMOS clearing with solve that problem. Might be worth a try, because something in there might be corrupted and it won't harm anythng. In the bios setup menu, do you have Sata enabled? There should be a couple of options in there that need to be enabled. When we know the board, that might help us to know. I would set the boot order to: CDRom - 1st Floppy - 2nd Hard Drive - 3rd...boot order __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-01-2007, 06:08 AM	#9 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Re: Inaccessible Boot Device - No HDD seen on recovery It is an ASUS K8V-X motherboard. I am downloading the manual now to see how to reset the CMOS and if it says anything about SATA drives.

04-01-2007, 06:44 AM	#10 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Re: Inaccessible Boot Device - No HDD seen on recovery I reset the CMOS and still have the error. I see nothing in the BIOS to change. My BIOS version is 08.00.09 ID A0091006

04-01-2007, 07:03 AM	#11 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,655 OS: XP Professional	Re: Inaccessible Boot Device - No HDD seen on recovery Hi, Did you follow dai's instructions or doesn't it show anyplace? Another consideration, when you go into the BIOS setup menu, is the drive listed in there? Is it set to Auto? __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread. Last edited by Tumbleweed36; 04-01-2007 at 07:06 AM.

04-01-2007, 07:33 AM	#12 (permalink)
aurum Registered User Join Date: Mar 2007 Posts: 7 OS: Win2000	Re: Inaccessible Boot Device - No HDD seen on recovery I ran the HD diagnostic and nothing showed up. In the BIOS Setup I don't see anything about this hard drive and no SATA setting other than SATA BOOTROM (enabled)

04-01-2007, 10:13 AM	#13 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,655 OS: XP Professional	Re: Inaccessible Boot Device - No HDD seen on recovery Hi, Strange that it does not even show up. Do a double check, because Sata drives are notorious for having the power cable and the data cable be very loose fitting on the drive. In fact, on many I have to use cable ties to keep them on the drives. Make sure that they are not loose on the drive. If it doesn't show up, it almost sounds like the cable and drive are not making a good connection. Do you have another cable to try? __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.