MerriAnn

A few days ago my computer gave me a message: "Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability Windows must restore the original versions of these files. Insert your Windows 2000 Professional CD now." I accidentally shut the message window down before I inserted the CD. Searched for how to repair this (because I couldn't get this same error to come up again, even after reboot). Ran "sfc/scannow", but found nothing wrong. I haven't gotten this message since, but my computer is very slow now. I have run Norton virus scan, Ad-aware, Spybot Search & Destroy, and have defragmented. I have a Dell Precision 340 workstation with a 75Gb HD (half full), 512 Mb RAM, 2 Ghz. Running Win 2000 SP4. I've updated my Windows version. What else can I do? I haven't added any new programs...

MerriAnn

Logfile of HijackThis v1.98.2
Scan saved at 6:22:02 PM, on 8/19/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINNT\System32\CTsvcCDA.EXE
C:\WINNT\SYSTEM32\DNTUS26.EXE
C:\WINNT\SYSTEM32\DWRCS.EXE
C:\WINNT\system32\CNMON32.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\smts.exe
c:\winnt\system32\instsrv\FireDaemon.EXE
c:\winnt\system32\dllcache\FireDaemon.EXE
C:\WINNT\system32\ntvdm.exe
c:\winnt\system32\dllcache\iedkcs32.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\dllcache\srvss.exe
c:\winnt\system32\drivers\etc\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\stisvc.exe
c:\winnt\system32\drivers\etc\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\WINNT\system32\devldr32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINNT\system32\desk95.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Netropa\Multimedia Keyboard\mmusbkb2.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINNT\system32\RUNDLL32.exe
C:\WINNT\system32\RUNDLL32.exe
C:\WINNT\system32\P2P Networking\P2P Networking.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Cloudmark\SpamNet\OE\snoe.exe
C:\Program Files\Intrigue Technologies\Harmony Remote\EasyZapperMonitor.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Intrigue Technologies\Harmony Remote\EasyZapperManagerExe.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\MALLAN~1.DDY\LOCALS~1\Temp\datac.dat
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CATLEvents Object - {60112085-E1CE-4e0e-823A-EBB1AD98804C} - C:\DOCUME~1\MALLAN~1.DDY\LOCALS~1\Temp\datac.dat
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {F34B8711-A1CC-4147-B175-A3929AF88A69} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2399BDF7-88FC-4B05-B062-4E6CEB11566E} - (no file)
O3 - Toolbar: DailyToolbar - {8333C319-0669-4893-A418-F56D9249FCA6} - C:\WINNT\Downloaded Program Files\DailyToolbar.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [HydraVisionDesktopManager] desk95.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Application] C:\winnt\system32\rmtcfg\files\hiddenrun.exe mdll.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cloudmark SpamNet for OE.lnk = Cloudmark\SpamNet\OE\snoe.exe
O4 - Global Startup: Harmony Monitor.lnk = Intrigue Technologies\Harmony Remote\EasyZapperMonitor.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: IEToolbarCab - http://www.dailytoolbar.com/DailyToolbar.CAB
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/ang...Downloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sha.../bin/cabsa.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab