blue screen

steverodc · 05-22-2006, 03:59 AM

get a blue screen that says hardware malfunction

what should i do?

thanks

**Bartender** · 05-22-2006, 04:14 PM

I'd probly start with MS's troubleshoot...

http://support.microsoft.com/default...&product=winxp

This one's for XP but most or all is still applicable...

steverodc · 05-23-2006, 02:40 AM

cool

did that and went to a guy to fix it

said all that was crap so suggested reinstalling windows. do you think i should do this?

i think the problem was with my internet modem, as it is the only hardware i've installed recently

**Bartender** · 05-23-2006, 05:14 AM

Before doing anything drastic like spending a whole weekend re-formatting I'd pull that modem out (or simply unplug if it's external), then restart the PC. See if the error message goes away. Still there? I'd pull all non-essential cards and devices (including all but one stick of RAM) and try again.
That's a trick guys use when a newly-built PC is misbehaving - strip it down to the bare essentials and start adding the parts back in one at a time.
I have no experience with that particular blue screen but if Windows is accurately diagnosing some sort of hardware failure then re-formatting won't address the problem...

05-22-2006, 03:59 AM	#1 (permalink)
steverodc Registered User Join Date: May 2006 Posts: 2 OS: WIN 2000 PRO	blue screen get a blue screen that says hardware malfunction what should i do? thanks

05-22-2006, 04:14 PM	#2 (permalink)
Bartender Mentally divergent Join Date: Jun 2005 Location: Chehalis, WA, USA Posts: 1,285 OS: W2K, Ubuntu 8.04	I'd probly start with MS's troubleshoot... http://support.microsoft.com/default...&product=winxp This one's for XP but most or all is still applicable...

05-23-2006, 02:40 AM	#3 (permalink)
steverodc Registered User Join Date: May 2006 Posts: 2 OS: WIN 2000 PRO	cool did that and went to a guy to fix it said all that was crap so suggested reinstalling windows. do you think i should do this? i think the problem was with my internet modem, as it is the only hardware i've installed recently

05-23-2006, 05:14 AM	#4 (permalink)
Bartender Mentally divergent Join Date: Jun 2005 Location: Chehalis, WA, USA Posts: 1,285 OS: W2K, Ubuntu 8.04	Before doing anything drastic like spending a whole weekend re-formatting I'd pull that modem out (or simply unplug if it's external), then restart the PC. See if the error message goes away. Still there? I'd pull all non-essential cards and devices (including all but one stick of RAM) and try again. That's a trick guys use when a newly-built PC is misbehaving - strip it down to the bare essentials and start adding the parts back in one at a time. I have no experience with that particular blue screen but if Windows is accurately diagnosing some sort of hardware failure then re-formatting won't address the problem...