Install of USB drive hangs - please help!

davidgi · 11-22-2003, 03:33 PM

Gentlemen (and ladies, we do not discriminate),

I have installed an IDE drive in a USB external enclosure for my ThinkPad 570E. I used the drivers that came with my no-name enclosure. When the PC attempts to do a Plug-Play install, it gets to the USB to ATAPI Adapter install and there hangs. I have attempted to use alternate drivers and force the installation by updating the driver from the Device List, but to no avail.

I am using Win98SE, and the version of my USB card is 1.1. Can you help? Thank you in advance.

David

**RZA** · 11-22-2003, 05:24 PM

Windows 98 isnt to happy with USB it seems......from my experiences at least....

I hope someone else can help.

**johnwill** · 11-23-2003, 12:08 PM

Actually, W98SE works pretty well with USB devices, and I've installed several different flavors of USB disks on W98SE without issues.

The only thing I can suggest here is to totally remove all traces of the USB device driver, including the USB hubs, etc. Reboot with nothing connected to the USB and allow Windows to rebuild the USB driver tree. Install the drivers WITHOUT first plugging the USB disk into the system, reboot and then see if you can connect the USB disk.

**RZA** · 11-23-2003, 12:29 PM

I had tried something like that, but at the time Win98Se still kept on having conflicts with the drivers even though there written specifically for that OS.

davidgi · 11-23-2003, 02:54 PM

I did what johnwill suggested, but it still fails to work, with the same symptoms. It did however brake my printer setup so I had to reinstall that...

One question is this -- my PC has only a USB 1.1 port, and the enclosure is USB 2.0. Can this be the cause?

**RZA** · 11-23-2003, 04:41 PM

Aren't things like that supposed to be backwards compatible?

I'd imagine it would work.

**johnwill** · 11-24-2003, 07:06 AM

I use USB 2.0 disks on USB 1.1 ports all the time with no issues. I have a pair of 2.5" USB 2.0 disks that I take on the road, and they've been connected to dozens of USB 1.1 ports with various O/S versions from W98 and up.

11-22-2003, 03:33 PM	#1 (permalink)
davidgi Registered User Join Date: Nov 2003 Location: SF Bay Posts: 2 OS: Won98SE	Install of USB drive hangs - please help! Gentlemen (and ladies, we do not discriminate), I have installed an IDE drive in a USB external enclosure for my ThinkPad 570E. I used the drivers that came with my no-name enclosure. When the PC attempts to do a Plug-Play install, it gets to the USB to ATAPI Adapter install and there hangs. I have attempted to use alternate drivers and force the installation by updating the driver from the Device List, but to no avail. I am using Win98SE, and the version of my USB card is 1.1. Can you help? Thank you in advance. David

11-23-2003, 12:08 PM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Actually, W98SE works pretty well with USB devices, and I've installed several different flavors of USB disks on W98SE without issues. The only thing I can suggest here is to totally remove all traces of the USB device driver, including the USB hubs, etc. Reboot with nothing connected to the USB and allow Windows to rebuild the USB driver tree. Install the drivers WITHOUT first plugging the USB disk into the system, reboot and then see if you can connect the USB disk. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-23-2003, 02:54 PM	#5 (permalink)
davidgi Registered User Join Date: Nov 2003 Location: SF Bay Posts: 2 OS: Won98SE	Install of USB drive hangs - please help! I did what johnwill suggested, but it still fails to work, with the same symptoms. It did however brake my printer setup so I had to reinstall that... One question is this -- my PC has only a USB 1.1 port, and the enclosure is USB 2.0. Can this be the cause?

11-24-2003, 07:06 AM	#7 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	I use USB 2.0 disks on USB 1.1 ports all the time with no issues. I have a pair of 2.5" USB 2.0 disks that I take on the road, and they've been connected to dozens of USB 1.1 ports with various O/S versions from W98 and up. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-22-2003, 05:24 PM	#2 (permalink)
RZA Student of the Art Join Date: Sep 2002 Location: Scar town, T dot Posts: 1,642 OS: XP /98 /2000 My System	Windows 98 isnt to happy with USB it seems......from my experiences at least.... I hope someone else can help.

11-23-2003, 12:29 PM	#4 (permalink)
RZA Student of the Art Join Date: Sep 2002 Location: Scar town, T dot Posts: 1,642 OS: XP /98 /2000 My System	I had tried something like that, but at the time Win98Se still kept on having conflicts with the drivers even though there written specifically for that OS.

11-23-2003, 04:41 PM	#6 (permalink)
RZA Student of the Art Join Date: Sep 2002 Location: Scar town, T dot Posts: 1,642 OS: XP /98 /2000 My System	Aren't things like that supposed to be backwards compatible? I'd imagine it would work.