Windows Media Player won't work!

Heidi · 11-15-2003, 10:16 AM

I'm using Win. 98 with IE6 and Outlook Express with 160 RAM and lots of empty room left on my computer.
When I go to a web site that has a clip I can hear with Win. Media player I get a message that says:
Unable to acess this media, you may not be connected to the network and I know I am connected !! When I go to details I get this message:
You have encountered the following error while using Windows Media Player:
--------------------------------------------------------------------------------
Error# C00D10B3
Windows Media Player cannot play this file.
Windows Media Player cannot find the file. Items in Media Library are links to digital media files that are stored on your computer, a network drive, a removable storage card, an Internet s

More help is available for this message. Click the button to learn more
/////////////////////////////
When I click more help button I get this :

Support
RELATED LINKS

The Windows Media Player Support Center provides FAQs, troubleshooting for error messages, and other helpful information about using Windows Media Player.

///////////////////////////////////////////////////////////
I upgraded to Player 9 series and I still get the original message.
///////////////////////////////////////////////
Didn't find what you are looking for here? Search the Microsoft Knowledge Base.
When I go to knowledge base
My error # is not there.
////////////////////////////////////////////
Search the Knowledge Base
When I search the knowledge base I get
Right back where I started
Search results: Windows Media Player Support Center
Highlights & Top Issues
Upgrade to Microsoft Windows Media Player 9 Series
Get the media player that will help you get started enjoying and experiencing digital media on a whole new level!
Frequently Asked Questions About Windows Media Player 9
Get answers to frequently asked questions about Windows Media Player 9.
Windows Media Player Error Code Page
and I'm right back where I started:
Round and round I go and so confused. Can anyone help me?
What could be wrong? Thanks so much for taking the time to help me and have a very nice weekend.

Javora · 11-15-2003, 07:36 PM

What type of sound file is it? Are you trying to access this over the Internet? Have you tried other sound files on this network? If you have tried other sound files, do they work? Have you played CD's and/or music files of your hard drive using Media Player? If so do these CD's and/or music files work correctly?

I am asking these questions because I need to know if the problem is actually with your system's Media Player or a problem with the network. If Media Player is playing CD's or music files correctly then I wouldn't think the problem is with Media Player. Unless of course the music file you are trying to access is an offbeat music file and Media Player was not granted access to play that file.

Heidi · 11-15-2003, 10:56 PM

My latest problem has been trying to hear music clips at BMG music club.
Yes, over the internet.
I also have Real Player and it works fine.
No, my cd's won't play using Media Player either. I have to use Real player when I listen to cd's.
Thanks for asking.

Javora · 11-17-2003, 04:13 PM

Ok I think I found a solution to your Media Player/Internet issue here. You should be able to resolve your issue by the following quoted instructions from Microsoft:

Quote:

Note For the Windows Media Player 9 Series, you can perform the same function without Registry Editor. To do so, click Options under the Tools menu, and then select the Connect to the Internet (overrides other commands) check box.

As for not playing CD's try opening Media Player and click Options under the Devices menu, then see if Media Player recognizes your CD player. It should, either way let us know what you find. Hope this helps.

matt8205 · 10-28-2004, 02:13 AM

Sorry to digress, but I've registered and still cannot find a way to post a new question, so here goes -- maybe this is something else you've noticed with your media player software:

Since I downloaded the latest update to media player 10, all my playlists are scrambled. I put a lot of effort into compiling playlists from vinyl, tapes and CDs to play in the car, etc. Now they're all scrambled -- I don't know which songs go where in the list!!

I NEVER will download another Windows update...

If you can direct me to a new discussion thread, I would thank you very much, and I apologize again for this intrusion. But I cannot find another way...

Matt8205

11-15-2003, 10:16 AM	#1 (permalink)
Heidi Registered User Join Date: Jul 2002 Posts: 4 OS: Win.98	Windows Media Player won't work! I'm using Win. 98 with IE6 and Outlook Express with 160 RAM and lots of empty room left on my computer. When I go to a web site that has a clip I can hear with Win. Media player I get a message that says: Unable to acess this media, you may not be connected to the network and I know I am connected !! When I go to details I get this message: You have encountered the following error while using Windows Media Player: -------------------------------------------------------------------------------- Error# C00D10B3 Windows Media Player cannot play this file. Windows Media Player cannot find the file. Items in Media Library are links to digital media files that are stored on your computer, a network drive, a removable storage card, an Internet s More help is available for this message. Click the button to learn more ///////////////////////////// When I click more help button I get this : Support RELATED LINKS The Windows Media Player Support Center provides FAQs, troubleshooting for error messages, and other helpful information about using Windows Media Player. /////////////////////////////////////////////////////////// I upgraded to Player 9 series and I still get the original message. /////////////////////////////////////////////// Didn't find what you are looking for here? Search the Microsoft Knowledge Base. When I go to knowledge base My error # is not there. //////////////////////////////////////////// Search the Knowledge Base When I search the knowledge base I get Right back where I started Search results: Windows Media Player Support Center Highlights & Top Issues Upgrade to Microsoft Windows Media Player 9 Series Get the media player that will help you get started enjoying and experiencing digital media on a whole new level! Frequently Asked Questions About Windows Media Player 9 Get answers to frequently asked questions about Windows Media Player 9. Windows Media Player Error Code Page and I'm right back where I started: Round and round I go and so confused. Can anyone help me? What could be wrong? Thanks so much for taking the time to help me and have a very nice weekend.

10-28-2004, 02:13 AM	#5 (permalink)
matt8205 Registered User Join Date: Oct 2004 Posts: 1 OS: XP Home	Beware Windows Media Player Updates!! Sorry to digress, but I've registered and still cannot find a way to post a new question, so here goes -- maybe this is something else you've noticed with your media player software: Since I downloaded the latest update to media player 10, all my playlists are scrambled. I put a lot of effort into compiling playlists from vinyl, tapes and CDs to play in the car, etc. Now they're all scrambled -- I don't know which songs go where in the list!! I NEVER will download another Windows update... If you can direct me to a new discussion thread, I would thank you very much, and I apologize again for this intrusion. But I cannot find another way... Matt8205

11-15-2003, 07:36 PM	#2 (permalink)
Javora Registered User Join Date: Aug 2003 Posts: 182 OS: Win2000/XP	What type of sound file is it? Are you trying to access this over the Internet? Have you tried other sound files on this network? If you have tried other sound files, do they work? Have you played CD's and/or music files of your hard drive using Media Player? If so do these CD's and/or music files work correctly? I am asking these questions because I need to know if the problem is actually with your system's Media Player or a problem with the network. If Media Player is playing CD's or music files correctly then I wouldn't think the problem is with Media Player. Unless of course the music file you are trying to access is an offbeat music file and Media Player was not granted access to play that file.

11-15-2003, 10:56 PM	#3 (permalink)
Heidi Registered User Join Date: Jul 2002 Posts: 4 OS: Win.98	My latest problem has been trying to hear music clips at BMG music club. Yes, over the internet. I also have Real Player and it works fine. No, my cd's won't play using Media Player either. I have to use Real player when I listen to cd's. Thanks for asking.