sayno2computers

I'm helping a fried with his computer. Its an HP Pavilion 8674D with an Asus cuv-nt skt 370 Mb, Via 694x chipset,512mb mem. Win 98se. Cdrw as secondary channel primary and DVD rom as slave. What we have discovered in Device manager both of those drives do not show up and under Hard disk controlles there are yellow exclamation markes on Primary Bus Master IDE Controller(dual fifo) and Secondary Ide controller(dual fifo) we have tried updating the Via 4n1 drivers and also it still shows up when we restart with both drives disconnected.
or with just the cdrw connected. Also when both are connected they both show up correctly in the Bios? so any help please.
and thanks

peterdiva

In Device Manager right click on each one and select update driver, let Windows search for the driver, it should have them on the HDD. If that doesn't work then do the same thing, but this time select to install manually, then you will get a list of components, select the correct one, and again the Windows drivers should be on the HDD.

sayno2computers

We have tried both suggestions, each time windows says the best driver is already installed?

peterdiva

And you still have the yellow exclamation marks?Is there another entry above those two called PCI Bus Master Ide Controller,probably starting with VIA.

sayno2computers

Yes.-Via Bus master PCI IDE Contro;;er

peterdiva

Uninstall all 3 entries by right clicking on them and choosing uninstall.Then reboot and Windows should recognise a new device and install the drivers.

sayno2computers

I uninstalled all three and re booted,No joy - I uninstalled all three entries, and disconnected both drives from power and MoBo,rebooted,still no joy. I dont understand how the OS is saying and posting all three entries with nothing attached to the MoBo.

peterdiva

The OS has installed the drivers for the IDE controller,the drives themselves don't require drivers,so if IDE channels 1&2 are enabled in the BIOS the OS will install the drivers whether anything is connected up or not.

As the drives are being recognised in the BIOS (cables and settings must be ok) and Windows has installed the drivers,then the problem is with Windows not seeing the drives.I've found a lot of questions but no answers,the only thing I've found is this,in the first post check to see what that setting is.

Dixie

You may need a motherboard driver update.

Do you know the motherboard brand name and model?

You shouldn't need the BIOS upgrade but there should be a driver for the motherboard that says....(brand here or model) + PCI System Management BUS then maybe an INF update. This worked for a friend of mine

Also sometimes things work better from safe mode so you can try removing them from safe mode or you could try re-installing Windows

sayno2computers

The Motherboard is an ASUS CUV-NT Skt 370

sayno2computers

I have searched the ASUS website and cant find info on CUV-NT, now trying the HP website

sayno2computers

I would really prefer not to reinstall Windows as I cant save anything to cd as nothing works Ive tried a 512mb usb but it dosent install either it needs a driver.

Dixie

Found one but you have to buy it. That's riduculus, you can buy the driver for $15 and the motherboard for $20. Still looking myself.

Found the chipset info though in case that's needed

VIA 694X Chipset SD-RAM/AGP/4PCI

Geekgirl

The 4n1 drivers are the chipset drivers.
Have you tried connecting in a different order. Place the DVD as a slave on the Primary IDE and leave the cdrw as a master on the Secondary IDE. Have you tried swapping out the IDE cables with a different cable?
Are you making sure the jumpers on the drives are set correctly?

Dixie

Here's the BIOS update but since it's 2001 that's prolly what's already in there but then again wouldn't hurt to try it

peterdiva

Check the properties of the devices with the yellow exclamation marks again, and on the general tab see if there's a code number.Here's a list of device manager error codes.

oshwyn5

Do these drives show in bios?
If you disconnect one and set the other to master does it work in windows?

sayno2computers

Ok sorry I havent posted in awhile. I removed both drives from mobo,bios posted Secondary IDE Pri.and Sec. nothing -loadede Win. still yellow exclamation marks on Primary and Secondary IDE controlers (code 10) on both. I reinstalled only th CD/RW as master on secondary, bios recognizes,windows loads still same problem! I dont get it. BTW in bios it saya bios revision 1.03 04/17/00 so maybe i should try and update bios but i really dont want to hose the system without making a back up of some kind.Is there a way to do a repair install of Win 98Se and keep all info on the system?
Thanks

Dixie

You can re-install Windows over itself. You won't lose anything.

sayno2computers

Ok. so do I just put the cd in and let WIndows load is there a screen that ask if you want to repair like in XP?I dont think I can do this with a restore disk from HP can I?
Thanks