shayangel

Hi everyone! name is shaylyn! a friend of mine linked me to here bcuz my sis is in serious need of help! im not that 'puter literate unless it a messenger LOL! she runs on w'98 and she thinks it a color prob. she started it up the other day and it kind of went into a black blob of colr with red streaks in it. she cant pull anything up, including her startup. she tried a hard shut-down to see if it would help, but to no avail. it just did the blk/red blobby thing again and nothing. today she tried once more, and when it did the words for the memory set-up thing( no laughing , see i tol u i puter illiterate) ti said there was an error on her comp, then blobby screen again. can anyone help me PLEASE???? any help is really appreciated!! thanx!

oshwyn5

When you first turn on the computer and it goes beep , start tapping F8 once a second.
This will bring up a startup options menu.
You can wait here a bit just to see if it goes all weird.
If not , choose 3 safe mode and hit enter.
It will be a very bland windows with big ugly icons (640x480 256 colors) because it does not load any drivers etc. If this works go right click on my computer , choose properties, device manager and locate display adapter. Select any entry other than "standard VGA adapter" and click remove.
Restart the computer and it will redetect the video card and reload drivers.

If it fails at the startup options menu; then the likely cause is either a bad monitor (borrow one and try it) or a bad video card ( well if the monitor swap does not work then you will need to consider replacing the video card.).