Help No Sound For New Card

lonewolf9999200 · 12-07-2005, 01:36 PM

i had my sound card (sound blaster Live! 24-bit) working yesterday now it doesnt work at all....my sister said she only turned it off on the site NEO pets..for one of the games.....also it says the driver for C:\WINDOWS\SYSTEM\VMM32.VXD (ntkern.vxd) is not available and C:\WINDOWS\SYSTEM\CT2MGM.SF2 is unknown...when i was loading the things for my sound card.. my comp asked for my win 98 se disk but i olny had a win 98 disk handy.... also now when i try to load the disk for it it says there is a problem with Demo 32 on the disk but i can still load through explore..and i cannot uninstall it the comp freezes up and im forced to manually restart...restart freezes up when selected on the start menu..theres prolly more to it i dont know...can u help???

**oshwyn5** · 12-08-2005, 08:46 AM

VMM32.VXD is a sort of combined device driver manager. It contains many Virtual Device Drivers (VxD ) just as a zip file can contain many individual files within it.
So ntkern.vxd is one of the files which should be contained within it.
http://support.microsoft.com/default...b;en-us;294292
Makes me suspect a USB mouse is conflicting with your sound card for an IRQ.
Do you have a umax or genius scanner
http://support.microsoft.com/?kbid=1...m/?kbid=191874

This site tells you how to repair it using the file in C:\Windows\Options\Cabs if you have that folder
http://www.easydesksoftware.com/news/news10.htm

CT2MGM.SF2
Is a sound font file (use google for more info)

I believe the demo32 reference is the windows tour from when you install windows caused by your using the wrong CD. It probably has an entry in start/ programs/ startup, or in msconfig which can be disabled and later removed.

So let us know. Does this system have the folder
C:\Windows\Options\Cabs ?

lonewolf9999200 · 12-08-2005, 08:58 AM

yea i do have C:\Windows\Options\Cabs
i also have a usb mouce hooked up....although i can use my other one except this one works better lol...and no scanner hooked up

**oshwyn5** · 12-08-2005, 03:22 PM

C:\Windows\Options\Cabs is a compressed copy of the windows install cd files.
You can go to start / run and type
sfc
hit enter
this will run system file checker
when it finds a missing or altered file, tell it to restore from C:\Windows\Options\cabs
Same with if you ever get prompted for your windows install cd, just point it there for the file it needs.

I would definitely try connecting a PS2 mouse, going to device manager in safe mode and removing the USB mouse if it is listed and uninstalling any software which came with it. Then try uninstall and reinstall your sound card and once it is working, you can try installing the USB mouse. The mouse is likely to be more flexible than the sound card in terms of what resources it can be assigned and still function. So if it is connected first and gets the first allotable resources , then they are not available for the sound card. But if you connect the sound card first, and let it get the resources it wants to work, then connect the mouse, it will work with whatever it is given.

lonewolf9999200 · 12-08-2005, 06:16 PM

nothing showed up when i searched through it....only on the first ttry setup.dll was missing....i guess its back now....the USB mouse didnt come with any software, windows did an update and it got the mouse working...also in device manager its working properly..i cant find any software to remove thats connected to the mouse

**oshwyn5** · 12-09-2005, 08:29 AM

Do things work now or not?

If not run system file checker to confirm that you have your correct windows files installed.
If any damaged files show up that it says cannot be found in options/ cabs just write them down and post here and click ignore to proceed. They will be detected again when you try later.
Then go to control panel/ add/ remove programs and uninstall any related to your sound card.
Then go to device manager (Control panel/ system / device manager . or right click my computer/ properties/ device manager) and remove the sound card and anything listed as unknown and the mouse.
Reboot and let it all get redetected and loaded correctly.
Install the software for the sound card when windows is done loading.

lonewolf9999200 · 12-09-2005, 08:57 PM

i erased all programs associated with the sound card now....but the disk wont load....demo32 performed an illegal operatoin thats all i get....the cd-rom drive has the auto play feature selected and every thing...i cant reinstall the software

lonewolf9999200 · 12-09-2005, 09:03 PM

now my yahoo cant uninstall it or even go on messenger...nad i cannot load windows updates my comp freezes up...no viruses or spywares....things are starting to fail....

lonewolf9999200 · 12-10-2005, 04:22 AM

ahhh so stupid...i just looked at the requirements..the damn sound card is for os XP not 98..the sales persons fault not mine...meh ill just take it back now...i still have some probs with with win update...but its just an error message that will go away when i reboot...thx for all your help!!! sorry for the waste of time ...hopefully my next card gets going.....till next time

lonewolf9999200 · 12-13-2005, 03:27 AM

processor AMD Athlon[tm] Processor (clock speed: 605 MHz)
Total RAM 448 MBytes
OS Windows 98 v4.10.2222
Display MSI MS-StarForce GeForce4 MX 4000 (NVIDIA GeForce4 MX 4000)
Multimedia Sound Blaster Audio PCI (thats it!!)
CD/DVD Drive SAMSUNG DVD-ROM SD-608

Ok now i just got this thingy and now i cant hear anything....unless the speakers are up to my ears..........i cant find my card in the products pages....but it looks alot like the PCI 128 but without the black hole thingy......when i loaded one dll thing performed an illegal operation but i can still load all of the setup.....all devices work no errors or problems ...except the no sound part.....plz plz help

lonewolf9999200 · 12-13-2005, 05:28 AM

now theres two multimedia devices....the one above and also same with legacy devices added to it when i remove one or the other they just come back through windows driver update

lonewolf9999200 · 12-14-2005, 10:30 PM

IS ANYONE GUNNA HELP....IF SO IT'D BE MUCH APRECIATED
the new sound card i got is compatible with win 98 se and i can hear through headphones although muffled....speakers same i dont know whats wrong i checked if its put in right uninstalled reinstalled...checked settings....still no solution .........

**oshwyn5** · 12-15-2005, 08:08 AM

Ah, I thought this was resolved.

Have you gone into the sounds control applet in control panel and made sure that this sound card is selected ? Have you gone into volume control and made sure that things are not muted ?

The device coming back after you delete it means it really is there.

lonewolf9999200 · 12-15-2005, 07:14 PM

i have done so nothing has changed

lonewolf9999200 · 12-15-2005, 07:15 PM

there is sound but its nearly inaudible......i cant seem to get it louder

**oshwyn5** · 12-16-2005, 07:45 AM

Do you have amplified speakers or passive speakers?
Which is this card designed for?

lonewolf9999200 · 12-20-2005, 11:50 PM

i really do not know i have powered speakers and non powered......the non powered i can hear through only when up to my ear.......the powered i cannot hear anything unless i use headphones with them.....i can also use just head phones but its louder when i use them through the speakers....oh when powering on i have the press the reset button the get the screen to come on..and the video card is fine too i was told that one problem could be that the speakers arent compatible....although im just useing logitech speakers 2.1 analog

12-07-2005, 01:36 PM	#1 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	Help No Sound For New Card i had my sound card (sound blaster Live! 24-bit) working yesterday now it doesnt work at all....my sister said she only turned it off on the site NEO pets..for one of the games.....also it says the driver for C:\WINDOWS\SYSTEM\VMM32.VXD (ntkern.vxd) is not available and C:\WINDOWS\SYSTEM\CT2MGM.SF2 is unknown...when i was loading the things for my sound card.. my comp asked for my win 98 se disk but i olny had a win 98 disk handy.... also now when i try to load the disk for it it says there is a problem with Demo 32 on the disk but i can still load through explore..and i cannot uninstall it the comp freezes up and im forced to manually restart...restart freezes up when selected on the start menu..theres prolly more to it i dont know...can u help???

12-08-2005, 08:46 AM	#2 (permalink)
oshwyn5 Registered User Join Date: Sep 2005 Location: Dallas , Tx Posts: 1,435 OS: DOS,Win95,98,ME,XP, Fedora	VMM32.VXD is a sort of combined device driver manager. It contains many Virtual Device Drivers (VxD ) just as a zip file can contain many individual files within it. So ntkern.vxd is one of the files which should be contained within it. http://support.microsoft.com/default...b;en-us;294292 Makes me suspect a USB mouse is conflicting with your sound card for an IRQ. Do you have a umax or genius scanner http://support.microsoft.com/?kbid=1...m/?kbid=191874 This site tells you how to repair it using the file in C:\Windows\Options\Cabs if you have that folder http://www.easydesksoftware.com/news/news10.htm CT2MGM.SF2 Is a sound font file (use google for more info) I believe the demo32 reference is the windows tour from when you install windows caused by your using the wrong CD. It probably has an entry in start/ programs/ startup, or in msconfig which can be disabled and later removed. So let us know. Does this system have the folder C:\Windows\Options\Cabs ? __________________ Hello and Welcome to TSF My name is Pete but call me Oshwyn Click here for the five steps for Malware Removal If we have been of assistance please consider Donating to TSF to keep the forum running.

12-08-2005, 03:22 PM	#4 (permalink)
oshwyn5 Registered User Join Date: Sep 2005 Location: Dallas , Tx Posts: 1,435 OS: DOS,Win95,98,ME,XP, Fedora	C:\Windows\Options\Cabs is a compressed copy of the windows install cd files. You can go to start / run and type sfc hit enter this will run system file checker when it finds a missing or altered file, tell it to restore from C:\Windows\Options\cabs Same with if you ever get prompted for your windows install cd, just point it there for the file it needs. I would definitely try connecting a PS2 mouse, going to device manager in safe mode and removing the USB mouse if it is listed and uninstalling any software which came with it. Then try uninstall and reinstall your sound card and once it is working, you can try installing the USB mouse. The mouse is likely to be more flexible than the sound card in terms of what resources it can be assigned and still function. So if it is connected first and gets the first allotable resources , then they are not available for the sound card. But if you connect the sound card first, and let it get the resources it wants to work, then connect the mouse, it will work with whatever it is given. __________________ Hello and Welcome to TSF My name is Pete but call me Oshwyn Click here for the five steps for Malware Removal If we have been of assistance please consider Donating to TSF to keep the forum running.

12-09-2005, 08:29 AM	#6 (permalink)
oshwyn5 Registered User Join Date: Sep 2005 Location: Dallas , Tx Posts: 1,435 OS: DOS,Win95,98,ME,XP, Fedora	Do things work now or not? If not run system file checker to confirm that you have your correct windows files installed. If any damaged files show up that it says cannot be found in options/ cabs just write them down and post here and click ignore to proceed. They will be detected again when you try later. Then go to control panel/ add/ remove programs and uninstall any related to your sound card. Then go to device manager (Control panel/ system / device manager . or right click my computer/ properties/ device manager) and remove the sound card and anything listed as unknown and the mouse. Reboot and let it all get redetected and loaded correctly. Install the software for the sound card when windows is done loading. __________________ Hello and Welcome to TSF My name is Pete but call me Oshwyn Click here for the five steps for Malware Removal If we have been of assistance please consider Donating to TSF to keep the forum running.

12-15-2005, 08:08 AM	#13 (permalink)
oshwyn5 Registered User Join Date: Sep 2005 Location: Dallas , Tx Posts: 1,435 OS: DOS,Win95,98,ME,XP, Fedora	Ah, I thought this was resolved. Have you gone into the sounds control applet in control panel and made sure that this sound card is selected ? Have you gone into volume control and made sure that things are not muted ? The device coming back after you delete it means it really is there. __________________ Hello and Welcome to TSF My name is Pete but call me Oshwyn Click here for the five steps for Malware Removal If we have been of assistance please consider Donating to TSF to keep the forum running.

12-08-2005, 08:58 AM	#3 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	yea i do have C:\Windows\Options\Cabs i also have a usb mouce hooked up....although i can use my other one except this one works better lol...and no scanner hooked up

12-08-2005, 06:16 PM	#5 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	nothing showed up when i searched through it....only on the first ttry setup.dll was missing....i guess its back now....the USB mouse didnt come with any software, windows did an update and it got the mouse working...also in device manager its working properly..i cant find any software to remove thats connected to the mouse

12-09-2005, 08:57 PM	#7 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	i erased all programs associated with the sound card now....but the disk wont load....demo32 performed an illegal operatoin thats all i get....the cd-rom drive has the auto play feature selected and every thing...i cant reinstall the software

12-09-2005, 09:03 PM	#8 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	now my yahoo cant uninstall it or even go on messenger...nad i cannot load windows updates my comp freezes up...no viruses or spywares....things are starting to fail....

12-10-2005, 04:22 AM	#9 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	ahhh so stupid...i just looked at the requirements..the damn sound card is for os XP not 98..the sales persons fault not mine...meh ill just take it back now...i still have some probs with with win update...but its just an error message that will go away when i reboot...thx for all your help!!! sorry for the waste of time ...hopefully my next card gets going.....till next time

12-13-2005, 03:27 AM	#10 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	processor AMD Athlon[tm] Processor (clock speed: 605 MHz) Total RAM 448 MBytes OS Windows 98 v4.10.2222 Display MSI MS-StarForce GeForce4 MX 4000 (NVIDIA GeForce4 MX 4000) Multimedia Sound Blaster Audio PCI (thats it!!) CD/DVD Drive SAMSUNG DVD-ROM SD-608 Ok now i just got this thingy and now i cant hear anything....unless the speakers are up to my ears..........i cant find my card in the products pages....but it looks alot like the PCI 128 but without the black hole thingy......when i loaded one dll thing performed an illegal operation but i can still load all of the setup.....all devices work no errors or problems ...except the no sound part.....plz plz help

12-13-2005, 05:28 AM	#11 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	now theres two multimedia devices....the one above and also same with legacy devices added to it when i remove one or the other they just come back through windows driver update

12-14-2005, 10:30 PM	#12 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	IS ANYONE GUNNA HELP....IF SO IT'D BE MUCH APRECIATED the new sound card i got is compatible with win 98 se and i can hear through headphones although muffled....speakers same i dont know whats wrong i checked if its put in right uninstalled reinstalled...checked settings....still no solution .........

12-15-2005, 07:14 PM	#14 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	i have done so nothing has changed

12-15-2005, 07:15 PM	#15 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	there is sound but its nearly inaudible......i cant seem to get it louder

12-16-2005, 07:45 AM	#16 (permalink)
oshwyn5 Registered User Join Date: Sep 2005 Location: Dallas , Tx Posts: 1,435 OS: DOS,Win95,98,ME,XP, Fedora	Do you have amplified speakers or passive speakers? Which is this card designed for? __________________ Hello and Welcome to TSF My name is Pete but call me Oshwyn Click here for the five steps for Malware Removal If we have been of assistance please consider Donating to TSF to keep the forum running.

12-20-2005, 11:50 PM	#17 (permalink)
lonewolf9999200 Registered User Join Date: Dec 2005 Posts: 12 OS: windows 98	i really do not know i have powered speakers and non powered......the non powered i can hear through only when up to my ear.......the powered i cannot hear anything unless i use headphones with them.....i can also use just head phones but its louder when i use them through the speakers....oh when powering on i have the press the reset button the get the screen to come on..and the video card is fine too i was told that one problem could be that the speakers arent compatible....although im just useing logitech speakers 2.1 analog