need help

sweetgirl · 12-01-2005, 10:24 AM

hi i have some question about my sons compter its a gateway and windows 98. it has no tower everything like the cdrom and floppy disk is made into the monitor im not sure how old it is but he is having problems with it like internet exploer isnt working will not download anything i want to do a clean reinstall with a windows 98 that was copied. but i cant get it to boot i went into the bios to check to boot sequence but dont see it in there no where. now can i go into the add and remove programs and delete it then install or will that work? i dont no what else to do. thanks please help let me no if u need any more details.

Chevy · 12-01-2005, 11:07 AM

You'll need a Win98 boot floppy, as well as the drivers for all the hardware (motherboard, video, modem, network, etc.).

Gateway's site should have them, but you'll need the model number of the pc.

Unless you have the original CD's that came with the system.

**oshwyn5** · 12-05-2005, 10:50 AM

Quote:

Originally Posted by sweetgirl

hi i have some question about my sons compter its a gateway and windows 98. it has no tower everything like the cdrom and floppy disk is made into the monitor im not sure how old it is but he is having problems with it like internet exploer isnt working will not download anything i want to do a clean reinstall with a windows 98 that was copied. but i cant get it to boot i went into the bios to check to boot sequence but dont see it in there no where. now can i go into the add and remove programs and delete it then install or will that work? i dont no what else to do. thanks please help let me no if u need any more details.

1. Copied CD may not be bootable depending on how exactly it was copied.. Make sure you have used magical jellybean keyfinder to find your product key so you will have it when needed.
http://www.magicaljellybean.com/keyfinder.shtml

Note that windows itself does not contain all the drivers you will need to use your hardware. It may contain some generic drivers (the ones used in safe mode) but they will not be acceptable. So before you proceed go to device manager (rt click my computer/ properties/ device manager)
write down what is there and go online to find the drivers and download and burn them to cdr.
I suggest also using everest home
http://www.snapfiles.com/get/everest.html
to double check your hardware.

2. It would be easiest and most legitimate to use the gateway recovery cd and restore to factory settings with it.

3. The boot order is there in bios setup somewhere
How to configure your bios

**leroys1000** · 12-05-2005, 11:40 AM

Hi Pete,good to here from you again!

12-01-2005, 10:24 AM	#1 (permalink)
sweetgirl Registered User Join Date: Aug 2005 Posts: 115 OS: windows xp	need help hi i have some question about my sons compter its a gateway and windows 98. it has no tower everything like the cdrom and floppy disk is made into the monitor im not sure how old it is but he is having problems with it like internet exploer isnt working will not download anything i want to do a clean reinstall with a windows 98 that was copied. but i cant get it to boot i went into the bios to check to boot sequence but dont see it in there no where. now can i go into the add and remove programs and delete it then install or will that work? i dont no what else to do. thanks please help let me no if u need any more details.

12-01-2005, 11:07 AM	#2 (permalink)
Chevy Retired Join Date: Jul 2003 Location: Notlob Posts: 5,452 OS: Vista Ultimate My System	You'll need a Win98 boot floppy, as well as the drivers for all the hardware (motherboard, video, modem, network, etc.). Gateway's site should have them, but you'll need the model number of the pc. Unless you have the original CD's that came with the system.

12-05-2005, 11:40 AM	#4 (permalink)
leroys1000 Tech Join Date: Aug 2005 Posts: 770 OS: Windows XP	Hi Pete,good to here from you again!