winME shutdown problem

billycasper · 11-27-2005, 03:34 AM

Hello, I have a problem with windows ME shutting down. My problem started when i downloaded the trial version of nod32 anti virus software, the computer would go through the motions of shutting down only to either hang with just the wallpaper showing or half the screen go black the other half showing the wallpaper or a "frequency out of range" box appears or the screen go blank but the computer wouldn't shut down. I unistalled nod32 and downloaded kaspersky but i still have problems shutting down although not as often. i have zone alarm 6 (free version) installed..
any ideas?

Geekgirl · 11-27-2005, 09:40 AM

Hello and Welcome to TSF

When this happens can you hit Ctr-Alt-Del and see what processes are running. You are having something hanging when your trying to shutdown. Stopping each process may help you determine which one is hanging and causing this issue.

~~DeFcOn~~ · 11-27-2005, 12:47 PM

I personally have Trend-Micro.My computer locks up every once and a while....i thnk its just a kink in ME

billycasper · 11-30-2005, 01:09 PM

Yes i will take note of whats running before i shutdown and try closing different ones to see what happens as well. i'll let you know
cheers

billycasper · 12-22-2005, 05:00 AM

Well i thought i'd let people know what happened. I first closed all running processes using "ctl alt del" except explorer and systray before shutting down the computer. The computer shut down perfectly. I tried it again just to make sure it wasn't luck. it shut down perfectly. I then tried it with just 1 extra process running and it shut down perfectly. And here's the strange thing i forgot to continue this procedure and just started closing down normally and i havn't had a problem since. Whats all that about then?

**koala** · 12-22-2005, 08:39 AM

Just a guess... could one of the processes you stopped have been an incomplete nod32 update? Stopping it (or uninstalling Norton) could have broken the loop and prevented it loading at the next startup.

11-27-2005, 03:34 AM	#1 (permalink)
billycasper Registered User Join Date: Nov 2005 Posts: 4 OS: win ME	winME shutdown problem Hello, I have a problem with windows ME shutting down. My problem started when i downloaded the trial version of nod32 anti virus software, the computer would go through the motions of shutting down only to either hang with just the wallpaper showing or half the screen go black the other half showing the wallpaper or a "frequency out of range" box appears or the screen go blank but the computer wouldn't shut down. I unistalled nod32 and downloaded kaspersky but i still have problems shutting down although not as often. i have zone alarm 6 (free version) installed.. any ideas?

11-27-2005, 09:40 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,171 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Hello and Welcome to TSF When this happens can you hit Ctr-Alt-Del and see what processes are running. You are having something hanging when your trying to shutdown. Stopping each process may help you determine which one is hanging and causing this issue. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

12-22-2005, 05:00 AM	#5 (permalink)
billycasper Registered User Join Date: Nov 2005 Posts: 4 OS: win ME	shutdown Well i thought i'd let people know what happened. I first closed all running processes using "ctl alt del" except explorer and systray before shutting down the computer. The computer shut down perfectly. I tried it again just to make sure it wasn't luck. it shut down perfectly. I then tried it with just 1 extra process running and it shut down perfectly. And here's the strange thing i forgot to continue this procedure and just started closing down normally and i havn't had a problem since. Whats all that about then?

12-22-2005, 08:39 AM	#6 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,342 OS: XP/7/Ubuntu My System	Just a guess... could one of the processes you stopped have been an incomplete nod32 update? Stopping it (or uninstalling Norton) could have broken the loop and prevented it loading at the next startup. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

11-27-2005, 12:47 PM	#3 (permalink)
~~DeFcOn~~ Register user Join Date: Aug 2005 Location: Ewa Beach,Oahu Posts: 240 OS: gentoo linux, sunwah linux, win xp pro, and SUSE 9.3	I personally have Trend-Micro.My computer locks up every once and a while....i thnk its just a kink in ME

11-30-2005, 01:09 PM	#4 (permalink)
billycasper Registered User Join Date: Nov 2005 Posts: 4 OS: win ME	Yes i will take note of whats running before i shutdown and try closing different ones to see what happens as well. i'll let you know cheers