website problem

terrygillingham · 11-23-2005, 06:11 PM

I am having a problem when connecting to a particular website. I can get the homepage o.k but when I try to log in I get "web page unavailable" message.
I have I.Explorer 6.0 installed and my operating system is win98.
Please can anyone help? (this is my first forum experience!!!!!)

freecell · 11-23-2005, 08:00 PM

maybe you could share the url with us so we could take a look?

terrygillingham · 11-24-2005, 03:11 PM

the url is www.partscenter.co.uk

terrygillingham · 11-25-2005, 03:15 PM

I have now woken up to the fact that my problem is a DNS error . Can anybody tell me what i need to do to correct it ? Thanks

Chevy · 11-25-2005, 03:19 PM

Talk with your ISP (I assume you're using their DNS, and not your own DNS server).

terrygillingham · 11-30-2005, 12:44 PM

I have spoken with my ISP and after carrying out checks and altering a couple of cookie settings under their instruction, the problem still exists .Have you any other suggestions? Regards.
Terry

Tapeuup · 12-06-2005, 08:45 PM

this is where I get directed to;

http://www.partscenter.co.uk/hrpc/default.html

terrygillingham · 12-15-2005, 02:09 PM

Evening all. thought you would like to know that I have solved my problem. As well as the website unavailable page I also had a page coming up from the company saying that cookies were not enabled and instructions on how to enable them on I.E.4 and 5.After making sure that cookies were enabled and speaking to my ISP I still drew a blank and so I started to look at my security settings in comparison with a friend who has Windows 98 and I.E.6. After checking the secure website settings I found that my Java permissions were disabled. I enabled them (to high) and could then log on successfully.
Thanks to everybody who read my thread and tried to help and also to techsupportforum.com. I have learned much about how your site works and also about my own system. Thanks again and a very merry christmas to all.
Regards.
Terry

11-23-2005, 06:11 PM	#1 (permalink)
terrygillingham Registered User Join Date: Nov 2005 Posts: 5 OS: win98	website problem I am having a problem when connecting to a particular website. I can get the homepage o.k but when I try to log in I get "web page unavailable" message. I have I.Explorer 6.0 installed and my operating system is win98. Please can anyone help? (this is my first forum experience!!!!!)

12-06-2005, 08:45 PM	#7 (permalink)
Tapeuup Registered User Join Date: Dec 2005 Posts: 16 OS: 98SE/ME/2K Pro/XP Pro	this is where I get directed to; http://www.partscenter.co.uk/hrpc/default.html __________________ If Tape can't fix it, it ain't broke

12-15-2005, 02:09 PM	#8 (permalink)
terrygillingham Registered User Join Date: Nov 2005 Posts: 5 OS: win98	problem solved!!!!!!!!!! Evening all. thought you would like to know that I have solved my problem. As well as the website unavailable page I also had a page coming up from the company saying that cookies were not enabled and instructions on how to enable them on I.E.4 and 5.After making sure that cookies were enabled and speaking to my ISP I still drew a blank and so I started to look at my security settings in comparison with a friend who has Windows 98 and I.E.6. After checking the secure website settings I found that my Java permissions were disabled. I enabled them (to high) and could then log on successfully. Thanks to everybody who read my thread and tried to help and also to techsupportforum.com. I have learned much about how your site works and also about my own system. Thanks again and a very merry christmas to all. Regards. Terry

11-23-2005, 08:00 PM	#2 (permalink)
freecell Registered User Join Date: Nov 2005 Posts: 3 OS: Win98Lite	maybe you could share the url with us so we could take a look?

11-24-2005, 03:11 PM	#3 (permalink)
terrygillingham Registered User Join Date: Nov 2005 Posts: 5 OS: win98	the url is www.partscenter.co.uk

11-25-2005, 03:15 PM	#4 (permalink)
terrygillingham Registered User Join Date: Nov 2005 Posts: 5 OS: win98	I have now woken up to the fact that my problem is a DNS error . Can anybody tell me what i need to do to correct it ? Thanks

11-25-2005, 03:19 PM	#5 (permalink)
Chevy Retired Join Date: Jul 2003 Location: Notlob Posts: 5,452 OS: Vista Ultimate My System	Talk with your ISP (I assume you're using their DNS, and not your own DNS server).

11-30-2005, 12:44 PM	#6 (permalink)
terrygillingham Registered User Join Date: Nov 2005 Posts: 5 OS: win98	I have spoken with my ISP and after carrying out checks and altering a couple of cookie settings under their instruction, the problem still exists .Have you any other suggestions? Regards. Terry