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#1 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 10
OS: Win XP SP2 (Home & Pro), 98SE
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Can't access internet!
Hi!
I would appreciate some help before I trash this Win98SE Pentiun 500 MHz computer! It was being used with a dialup internal modem/ISP connection successfully, but I switched it to my RoadRunner connection on a router port. The Win XP machine I use on that every day is working fine. It has a "Network Anywhere" NIC card. I removed it, then reinstalled the card and the drivers, checked device manager and network adapters/TCPIP settings etc, but whenever I open Internet Explore v6 to google.com, all I get is "This page cannot be displayed" Cannot find server. I get the impression some registry/DNS settings might be wrong? Did the "Connection Wizard", no difference. I diisabled the (internal) modem and removed the PCI card I wanted the slot for a USB 2.0 PCI card, which is working fine. I can "ping" between the two computers and to extenal sites (by IP address/numbers), but not by name. I am using DHCP to automatically acquire IP addresses. Any suggestions will be most welcome! - Thanks, Steve |
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#2 (permalink) |
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Manager, Microsoft Support
Join Date: Jan 2005
Location: Pennsylvania
Posts: 12,676
OS: 98SE/WinXP Home/WinXP Pro
Blog Entries: 1
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I am agreeing with you that it sounds like a setting. Does your ISP use static IP? Right click Network Neighborhood and click Properties. Highlight your adapter card and click Properties. In here is where you set your settings (eg. Gateway/IP/DNS)
Also make sure its in the same Workgroup under the Identification tab
__________________
![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM
Last edited by Geekgirl : 11-14-2005 at 06:00 AM. |
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#3 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 10
OS: Win XP SP2 (Home & Pro), 98SE
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Thanks for your reply, Geekgirl!
I am on residential Time Warner RoadRunner broadband cable, I don't beleive it is static IP. The cable modem connects to a Linksys router for my Vonage VOIP phone. The assigned DHCP for my XP computer is 192.168.15.100, and the 98SE is 192.168.15.101. I think you mean Network neigborhood,properties; TCP/IP -> <NIC/network card>, properties? Network card properties shows tabs for only Driver Type, Bindings (TCP/IP checked), and Advanced. DNS Configuration - Disable DNS Gateway - Installed Gateway 192.168.1.1 (shouldn't this be .15.1?) WINS Configuration - Disable WINS Resolution IP Address - Obtain an IP address automatically Bindings - Client for Microsoft Networks My problem sounds a "bit like" "Can't use IE 6 from turner1 11/9/05, but I have no FireFox installed, and without internet access working, my otions are limited to run online spyware checks. I tried changing the Gateway to 182.168.15.1 to match the Linksys (Vonage supplied) router, but to no avail! Now I have the USB 2.0 ports working, I can use a Sandisk Cruzer drive to load up diagnostic programs if needed - or over the MSHOME network via a shared folder, I guess! So MSHOME network is working (ie NIC card must be OK?) Identification tab shows same network name as XP computer, MSHOME. Thanks, Steve |
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#4 (permalink) | |
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Registered User
Join Date: Sep 2005
Location: Dallas , Tx
Posts: 1,430
OS: DOS,Win95,98,ME,XP, Fedora
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Quote:
What if any firewall do you have? Have you disabled it or tried rerunning its setup wizard? |
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#5 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 10
OS: Win XP SP2 (Home & Pro), 98SE
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Hi oshwyn5!
No firewall on the Win98SE machine. Only the hardware in the Linksys (Vonage) router, which is "seen" by both the XP and the 98SE computers, bing plugged into the router. Thanks, Steve |
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#6 (permalink) | |
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Registered User
Join Date: Sep 2005
Location: Dallas , Tx
Posts: 1,430
OS: DOS,Win95,98,ME,XP, Fedora
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Quote:
We also cleared up that you do not have a firewall so that is not the source of your problem. What I do not see is that you have rerun the Internet Connection Setup once you have connected to the router. Let me give a quick rundown of the steps you presumably followed and see if you skipped any. You connected the router to your XP machine and configured the XP machine according to the instructions so you could access and setup the router. You accessed the router, connected your modem to its uplink port (WAN) and configured the router to connect to the your ISP (either through PPPOE username / password or whatever your ISP specified). Now you ran the internet connection setup wizard in XP (or just changed it to connect through the LAN as first option). Now you connected your win98 machine to the router and configured the TCP/IP settings of the ethernet card appropriately to connect to the router and network ( you specified obtain an ip automatically, no (Disable) wins, no(disable) dns, left gateway blank (If you have any numbers there, delete them) set the workgroup to the same as the XP machine (and if you specified a workgroup in your router(wireless primarily) for security the same there) rebooted all machines, and ran the internet connection setup wizard in IEtools / internet options/ connections/ setup and specified you connect through a LAN. Under bindings you should have client for microsoft networks and microsoft family logon . Again restart everything and you still cannot go online? Last edited by oshwyn5 : 11-16-2005 at 11:21 AM. |
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#7 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 10
OS: Win XP SP2 (Home & Pro), 98SE
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Bin a while!
Hi Oshwyn5!
Yes, I did (and have) run Internet Connection Wizard. Everything is pretty much as you decribed. Except I have "Client for Microsoft Networks", but I believe not "Microsoft Family Login" What I have done now is to remove the USB PCI card (and "add/remove programs" for its supplied driver), replace the modem and enable it in Device Manager (was disable) - I have only 3 PCI slots. One is for video, one for NIC and one for modem right now. Device Manager reports the dialip adpater is working normally. I checked Modem in Control panel, it found three modems! Lucent USB modem, Lucent 56K Wins modem and Lucent Wins modem #2. It wouldn't even dialout! So I removed modem references #1 and #3, leaving Lucent 56k Wins modem. The dial-up now works fine, but won't resolve to any web pages - I'm using PeoplePC for dialup. Just get "Page Not Found". Same if I open Internet Explorer. Computer won't execute (command) dnsflush or ipconfig/registerdns. Tried deleting cookies, files, history - no change. Repair on IE6 didn't make any difference either. So I have the same situation on both the NIC and the modem. DNS won't resolve. A (command) ping on an IP works, but not on the domain name (example: 216.109.112.135 yahoo.com). Internet Explorer version 6 only brings up "Page not found". I can go computer to computer on my MSHOME network, transfer files, share printers, etc - bit can't access the internet! Do you see any similarity to: "IE6 SP1 on Win98 fails, now can't get back" posted by martin32 Now, I have the original Win98 install disk, but without internet access I am concerned that if I erase my IE, how do I get a browser back (and which version is best with Win98SE? Perhaps some registry keys have become corrupted (associated with DNS/gateway?), and am wondering if they can be rebuilt. Or if it's time to get any data off, reformat and reinstall the OS as being less work. Of course, I'll have to gather up the driver and apps disks, and make sure I have the Win 98 product key! I keep thinking since everything else is working just fine, we only have "one more thing to fix". I'm tempted to just pick up a new PC with the incredible deals out there - but I'd sure like to fix this "on principle" to add to our knowledge - the solution might help others. Happy Thanksgiving to All! - Steve |
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#9 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 10
OS: Win XP SP2 (Home & Pro), 98SE
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Thanks for the suggestion, Stu_Computer!
winipcfg (correctly) says I have a "PPP adapter" and a "Network Everywhere Fast Ethernet Adapter". You can see the adapter address, IP address, subnet mask, and default gateway for both of them, but I don't see where you would actually select to use one or the other. Internet explorer, Tools, Internet options, Connections is set to "Dial whenever a network connection is not present". Whether I use the dialup (to PeoplePC) or the network (to the cable modem Time Warner RoadRunner), Internet explorer gives me: "The page cannot be displayed" Sorry, problem not fixed yet! - Steve |
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#10 (permalink) |
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irregular correspondent
Join Date: Jul 2005
Posts: 1,160
OS: Windows
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1./ For cable, the "Network Everywhere Fast Ethernet Adapter" should be the displayed item in winipcfg.
2./ Also...right-click Internet Explorer icon, select Properties, Connections (tab), LAN Settings (button) and verify there are no items with checkmarks, if so remove them. 3./ You need to cycle the dsl modem (remove it's power plug for a few seconds) so the Ethernet Adapter can be assigned a valid ip address. So after doing the first 2 steps, power off the modem wait 10 seconds then power on, reboot the computer and you should have cable internet.
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#11 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 10
OS: Win XP SP2 (Home & Pro), 98SE
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Stu_computer, here's what I did:
1./ For cable, the "Network Everywhere Fast Ethernet Adapter" should be the displayed item in winipcfg. Start, Run, winipcfg Shows PPP Adapter in top box, 44-55-53-00-00, 0.0.0.0, 0.0.0.0, <blank>. Change top box to Network Everywhere Fast Ethern in top box, 00-04-5A-6A-59-E9, 192.168.1.4, 255.255.255.0, 192.198.1.1. But when I "X" (close) and then Start, Run, winipcfg again, it once more shows PPP Adapter parameters (I think that's whats meant to happen). 2./ Also...right-click Internet Explorer icon, select Properties, Connections (tab), LAN Settings (button) and verify there are no items with checkmarks, if so remove them. Verified no items with checkmarks. 3./ You need to cycle the dsl modem (remove it's power plug for a few seconds) so the Ethernet Adapter can be assigned a valid ip address. So after doing the first 2 steps, power off the modem wait 10 seconds then power on, reboot the computer and you should have cable internet. (Actually, it's a cable modem). Did that, even took out the router that lets me have two computers plugged in, rebooted the computer - Same result. Internet explorer - "The page cannot be displayed" Thanks, Steve |
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#13 (permalink) | |
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irregular correspondent
Join Date: Jul 2005
Posts: 1,160
OS: Windows
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Quote:
reset iexplorer: right-click Internet Explorer icon, select Properties, Connections (tab), then setup (button) and do the 3rd option for internet connection manual (LAN). If you're not using the dialup I suggest removing it in Add/Remove Programs > Windows components-sometimes it just gets in the way and it's a lot easier to set up without it, (can always put it back later if you need it).
__________________
Last edited by Stu_computer : 12-07-2005 at 03:13 PM. |
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