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LinkBack | Thread Tools |
09-18-2005, 07:57 AM
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#1 (permalink) |
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Registered User
Join Date: Sep 2005
Posts: 1
OS: Mac OsX
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mtkkhr file error?
Hi! I have window ME on dell computer. I'm keep getting message that file name mtkkhr is causing an error and there isn't enough memory to run programs. I erased some of files yesterday so I think memory should be fine but computer's still not working. Computer freezes if I try to open any file. I have no idea whether it's a virus that's causing this problem. any help will be really appreciated! I have lots of important file on the computer and no back up : (
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09-21-2005, 06:08 AM
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#2 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,171
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Hello and Welcome to TSF
Lets start with alittle cleaning up. Please use these programs to scan your system for malware/spyware Scan your pc with 2 of these free online scanners: Panda ActiveScan RAV AntiVirus Housecall Be sure to put a check the box beside AutoClean -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- Download / Install / Update / and Run: Adaware SE check for any updates before running it. Get the plug-in for fixing VX2 variants. You can download it at this SITE To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation. ------------------------------------------------------------------------------- Download ewido security suite Update it’s database ... Here Run a scan and let it clean the PC.
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