Microsoft Visual C++ Runtime Library error while attempting to run Yahoo messenger

janicelynn · 09-10-2005, 05:13 PM

I am having one difficult time attempting to correct a runtime error that is connected to my yahoo messenger program. I searched and found where midnight tech was helped on here and it solved his problems. I followed the same directions and it did not work for me. I ran the Spy-bot and the Adware thingy and then attempted to download the Hijackthis program and it downloaded but would not run. Am I doing something wrong? Am I missing something to help it run. I would appreciate any help someone could give me. I'm not real computer savy and know just enough to be dangerous. Well thank you in advance.

janicelynn

Stu_computer · 09-10-2005, 05:31 PM

hi janicelynn, welcome to tsf.

did you uninstall yahoo messenger, then reboot and reinstall?

janicelynn · 09-10-2005, 10:09 PM

Hi Stu...... and yes I did, like 6 times and still nada. I have run a thorough disk scan and a disk defrag also. I'm ready to pull my hair out.

Stu_computer · 09-10-2005, 10:21 PM

Go here...
http://www.microsoft.com/downloads/d...displaylang=en

download file: vcredist_x86.exe 8267 KB (bottom of page) to your desktop.

Then double-click the file to install the updates and reboot.

janicelynn · 09-10-2005, 10:45 PM

Stu...... downloading it now...... Keep your fingers crossed..... I've got my eyes crossed just for extra good measure. Hope this works.

janicelynn · 09-11-2005, 09:23 AM

Stu.... it didnt work.... what now?

**Midnight Tech** · 09-11-2005, 01:11 PM

Welcome janicelyn! Try going to http://www.housecall.antivirus.com and do the online virus scan as well as the trojan scan. It took all 3 of those (AASE, Spybot, and Trend's Trojan scanner) as well as their antivirus AND AVG to find everything that was on that machine.

janicelynn · 09-11-2005, 01:36 PM

Okay..... thanks midnighttech...... I'll give it a try..... and keep you posted.

janicelynn · 09-11-2005, 02:20 PM

Midnighttech........ what is AASE..?

**Midnight Tech** · 09-11-2005, 02:29 PM

Sorry...that's Ad-Aware SE

janicelynn · 09-11-2005, 02:46 PM

Okay...... thanks..... and thats cool, like I said earlier I know just enough to be dangerous.

janicelynn · 09-11-2005, 03:16 PM

Okay Midnighttech....... I've run the housecall virus scan and trojan horse scan and its clean..... what next?

**Midnight Tech** · 09-11-2005, 03:21 PM

Try getting HiJack This again..if you do post a log over in the TSF Security Center....this may take a bit more muscle than the one I had did.

janicelynn · 09-11-2005, 03:34 PM

Tech what do you mean if i do post a log over in the TSF...? I dont get it.

**Midnight Tech** · 09-11-2005, 03:47 PM

Were you able to download HJT again?

janicelynn · 09-11-2005, 04:03 PM

I went to the site and downloaded it I think..... but when I go to the place and double click on it an message window pops up telling me that the Program.exe cannot be found...... I dont think I'm doing it right.... I'm so ready to just sit and cry.

Stu_computer · 09-11-2005, 08:11 PM

Go to Control Panel | Add/Remove Programs

Then remove all toolbars (yahoo, google, etc...) and any applications that say search.

If Internet Explorer is also listed there, click it's remove button, a dialogue box will come up asking if you want to remove or repair-select repair and okay, this makes IE check/reinstall it's files.

This is a popular alternative messenger that works with yahoo, AIM, ICQ, MSN, all in one package. Trillian Messenger

09-10-2005, 05:13 PM	#1 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Microsoft Visual C++ Runtime Library error while attempting to run Yahoo messenger I am having one difficult time attempting to correct a runtime error that is connected to my yahoo messenger program. I searched and found where midnight tech was helped on here and it solved his problems. I followed the same directions and it did not work for me. I ran the Spy-bot and the Adware thingy and then attempted to download the Hijackthis program and it downloaded but would not run. Am I doing something wrong? Am I missing something to help it run. I would appreciate any help someone could give me. I'm not real computer savy and know just enough to be dangerous. Well thank you in advance. janicelynn

09-10-2005, 05:31 PM	#2 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	hi janicelynn, welcome to tsf. did you uninstall yahoo messenger, then reboot and reinstall? __________________

09-10-2005, 10:21 PM	#4 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	Go here... http://www.microsoft.com/downloads/d...displaylang=en download file: vcredist_x86.exe 8267 KB (bottom of page) to your desktop. Then double-click the file to install the updates and reboot. __________________

09-11-2005, 01:11 PM	#7 (permalink)
Midnight Tech Admin/Head GreaseMonkey/Igor's alter ego/Grand Exalted PoohBah Join Date: Dec 2001 Location: SC Posts: 2,924 OS: Windows XP Home/Pro SP3/Windows 98SE/Fedora Core 6/RH 7.2 with Autopoint/TAMS II	Welcome janicelyn! Try going to http://www.housecall.antivirus.com and do the online virus scan as well as the trojan scan. It took all 3 of those (AASE, Spybot, and Trend's Trojan scanner) as well as their antivirus AND AVG to find everything that was on that machine. __________________ Please post all questions in the appropriate forum. Questions sent by email or PM will not be answered. Sharing my life...with my Imzadi! Interested in Trek gaming? Check out the Dynaverse! Proud supporter of the Carolinas Aviation Museum. If we have helped you in any way, please donate to keep TSF up and running!

09-11-2005, 02:29 PM	#10 (permalink)
Midnight Tech Admin/Head GreaseMonkey/Igor's alter ego/Grand Exalted PoohBah Join Date: Dec 2001 Location: SC Posts: 2,924 OS: Windows XP Home/Pro SP3/Windows 98SE/Fedora Core 6/RH 7.2 with Autopoint/TAMS II	Sorry...that's Ad-Aware SE __________________ Please post all questions in the appropriate forum. Questions sent by email or PM will not be answered. Sharing my life...with my Imzadi! Interested in Trek gaming? Check out the Dynaverse! Proud supporter of the Carolinas Aviation Museum. If we have helped you in any way, please donate to keep TSF up and running!

09-10-2005, 10:09 PM	#3 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Hi Stu...... and yes I did, like 6 times and still nada. I have run a thorough disk scan and a disk defrag also. I'm ready to pull my hair out.

09-10-2005, 10:45 PM	#5 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Stu...... downloading it now...... Keep your fingers crossed..... I've got my eyes crossed just for extra good measure. Hope this works.

09-11-2005, 09:23 AM	#6 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Stu.... it didnt work.... what now?

09-11-2005, 01:36 PM	#8 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Okay..... thanks midnighttech...... I'll give it a try..... and keep you posted.

09-11-2005, 02:20 PM	#9 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Midnighttech........ what is AASE..?

09-11-2005, 02:46 PM	#11 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Okay...... thanks..... and thats cool, like I said earlier I know just enough to be dangerous.

09-11-2005, 03:16 PM	#12 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Okay Midnighttech....... I've run the housecall virus scan and trojan horse scan and its clean..... what next?

09-11-2005, 03:21 PM	#13 (permalink)
Midnight Tech Admin/Head GreaseMonkey/Igor's alter ego/Grand Exalted PoohBah Join Date: Dec 2001 Location: SC Posts: 2,924 OS: Windows XP Home/Pro SP3/Windows 98SE/Fedora Core 6/RH 7.2 with Autopoint/TAMS II	Try getting HiJack This again..if you do post a log over in the TSF Security Center....this may take a bit more muscle than the one I had did. __________________ Please post all questions in the appropriate forum. Questions sent by email or PM will not be answered. Sharing my life...with my Imzadi! Interested in Trek gaming? Check out the Dynaverse! Proud supporter of the Carolinas Aviation Museum. If we have helped you in any way, please donate to keep TSF up and running!

09-11-2005, 03:34 PM	#14 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	Tech what do you mean if i do post a log over in the TSF...? I dont get it.

09-11-2005, 03:47 PM	#15 (permalink)
Midnight Tech Admin/Head GreaseMonkey/Igor's alter ego/Grand Exalted PoohBah Join Date: Dec 2001 Location: SC Posts: 2,924 OS: Windows XP Home/Pro SP3/Windows 98SE/Fedora Core 6/RH 7.2 with Autopoint/TAMS II	Were you able to download HJT again? __________________ Please post all questions in the appropriate forum. Questions sent by email or PM will not be answered. Sharing my life...with my Imzadi! Interested in Trek gaming? Check out the Dynaverse! Proud supporter of the Carolinas Aviation Museum. If we have helped you in any way, please donate to keep TSF up and running!

09-11-2005, 04:03 PM	#16 (permalink)
janicelynn Registered User Join Date: Sep 2005 Location: Mississippi Posts: 10 OS: Windows 98	I went to the site and downloaded it I think..... but when I go to the place and double click on it an message window pops up telling me that the Program.exe cannot be found...... I dont think I'm doing it right.... I'm so ready to just sit and cry.

09-11-2005, 08:11 PM	#17 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	Go to Control Panel \| Add/Remove Programs Then remove all toolbars (yahoo, google, etc...) and any applications that say search. If Internet Explorer is also listed there, click it's remove button, a dialogue box will come up asking if you want to remove or repair-select repair and okay, this makes IE check/reinstall it's files. This is a popular alternative messenger that works with yahoo, AIM, ICQ, MSN, all in one package. Trillian Messenger __________________