[resolved] A Sound issue with my laptop.

njm1108 · 09-03-2005, 05:08 PM

I am having a problem with my computer. It is a Dell Latitude cpt c series. I recently downloaded the audio driver I need for it, and I was trying to follow the instructions to install it. It says to go to the device manager, then to expand Sound, Videos and Game Controllers. The problem is Sound, Videos and Game Controllers doesn't show up in Device Manager. I was wondering if someone could help me with this problem. It has been bothering me for quite sometime. Thank you.

**uripyores** · 09-03-2005, 07:00 PM

Have a look at this guide and scroll down to General sound troubleshooting. #2.

njm1108 · 09-03-2005, 08:50 PM

Unfortunately that didn't really help. That mainly just dealt with turning up the volume, and my problem is a bit more difficult then that.

njm1108 · 09-03-2005, 09:28 PM

Ok, I installed Direct X9, and now at least it is showing me Sound, Video and Game Controllers, but when I install the driver for my sound card it goes through, finishes successfully, but nothing becomes listed as a driver for my sound, and I still cannot hear sound.

njm1108 · 09-03-2005, 09:59 PM

Lol, sorry... I finally got it. Dell.com had posted the wrong driver. I googled it, found the real driver, and now it works.

**uripyores** · 09-04-2005, 05:52 AM

Thanks for letting us know.

09-03-2005, 05:08 PM	#1 (permalink)
njm1108 Registered User Join Date: Mar 2005 Posts: 6 OS: Windows XP Pro	A Sound issue with my laptop. I am having a problem with my computer. It is a Dell Latitude cpt c series. I recently downloaded the audio driver I need for it, and I was trying to follow the instructions to install it. It says to go to the device manager, then to expand Sound, Videos and Game Controllers. The problem is Sound, Videos and Game Controllers doesn't show up in Device Manager. I was wondering if someone could help me with this problem. It has been bothering me for quite sometime. Thank you.

09-03-2005, 07:00 PM	#2 (permalink)
uripyores Mush Join Date: Nov 2004 Location: Durham UK Posts: 724 OS: XP Home/Pro [SP3]	Have a look at this guide and scroll down to General sound troubleshooting. #2.

09-03-2005, 08:50 PM	#3 (permalink)
njm1108 Registered User Join Date: Mar 2005 Posts: 6 OS: Windows XP Pro	Unfortunately that didn't really help. That mainly just dealt with turning up the volume, and my problem is a bit more difficult then that.

09-03-2005, 09:28 PM	#4 (permalink)
njm1108 Registered User Join Date: Mar 2005 Posts: 6 OS: Windows XP Pro	Ok, I installed Direct X9, and now at least it is showing me Sound, Video and Game Controllers, but when I install the driver for my sound card it goes through, finishes successfully, but nothing becomes listed as a driver for my sound, and I still cannot hear sound.

09-03-2005, 09:59 PM	#5 (permalink)
njm1108 Registered User Join Date: Mar 2005 Posts: 6 OS: Windows XP Pro	Lol, sorry... I finally got it. Dell.com had posted the wrong driver. I googled it, found the real driver, and now it works.

09-04-2005, 05:52 AM	#6 (permalink)
uripyores Mush Join Date: Nov 2004 Location: Durham UK Posts: 724 OS: XP Home/Pro [SP3]	Thanks for letting us know.