Problem with printer

papaya · 08-05-2005, 06:30 PM

HP 5150 will not print in color. Replaced the color cartridge and it printed the test page but will not print any documents in color. What can I do to fix this?

Geekgirl · 08-07-2005, 12:05 PM

Did you clean the print cartridges?

papaya · 08-10-2005, 04:27 PM

I don't know how to do that but when I put a new cartridge in, the color prints fine on the test page. It just won't print anything else in color even though color is selected in the properties of the printer.

Chevy · 08-10-2005, 05:42 PM

Have you reloaded your drivers? I would get the latest from HP, uninstall what you have, and install the new ones.

08-05-2005, 06:30 PM	#1 (permalink)
papaya Registered User Join Date: Oct 2004 Posts: 8 OS: Win98	Problem with printer HP 5150 will not print in color. Replaced the color cartridge and it printed the test page but will not print any documents in color. What can I do to fix this?

08-07-2005, 12:05 PM	#2 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,676 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Did you clean the print cartridges? __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM

08-10-2005, 05:42 PM	#4 (permalink)
Chevy Semi-Retired Manager, Microsoft Support Join Date: Jul 2003 Location: Notlob Posts: 5,250 OS: Vista Ultimate My System	Have you reloaded your drivers? I would get the latest from HP, uninstall what you have, and install the new ones. __________________ “The man who smiles when things go wrong has thought of someone to blame it on. ” - Robert Bloch

08-10-2005, 04:27 PM	#3 (permalink)
papaya Registered User Join Date: Oct 2004 Posts: 8 OS: Win98	I don't know how to do that but when I put a new cartridge in, the color prints fine on the test page. It just won't print anything else in color even though color is selected in the properties of the printer.